What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Smrati T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Amazing features of real time Knowledge management
Likeliness to Recommend
What differentiates Confluence from other similar products?
Ease of adopting, no big learning curve is needed for new users
What is your favorite aspect of this product?
Integration with Atlassian tool stack
What do you dislike most about this product?
Missing integration with user mapping tools like MIRO
What recommendations would you give to someone considering this product?
Go through the tutorials
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Omer N.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
a must-have product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Rich content management system makes it unique in the market
What is your favorite aspect of this product?
sharing knowledge, sharing documents, contributing
What do you dislike most about this product?
There is nothing about Confluence that I deslike
What recommendations would you give to someone considering this product?
I would definitely recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sainath S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Powerful, Integrated with JIRA but,learning curve
Likeliness to Recommend
What differentiates Confluence from other similar products?
1st class JIRA integration, Good reliable search and discovery,
What is your favorite aspect of this product?
JIRA integration and all the present section types in the editor such as Info,Callout etc, help give a structure to PRDs and product docs I write
What do you dislike most about this product?
No Quick search and query retrival like the CMD K or command bar pattern found in most modern workpace collaboration tools
What recommendations would you give to someone considering this product?
If you are on atlassion already it's a no brainer for PRDs, GTM docs etc, but if not stick to Notion instead
Pros
- Reliable
- Includes Product Enhancements
- Security Protects
- Performance Enhancing
Cons
- Slower Product Innovation
- Less Productive
- Leverages Incumbent Status