Confluence

What differentiates Confluence from other similar products?

Confluence acts as a central source of truth for all our project-related information. We rely on it to document both the technical and functional details of our projects. Tracking changes is straightforward, and uploading files for future reference is hassle-free. The integration with tools such as Jira, GitHub, and others works seamlessly. Organizing test strategies, plans, cases, and reports is made simple by the page hierarchy feature. Customer support is responsive and helpful. The tool is easy to implement, and we use it daily for documentation, reference, and obtaining approvals. Its integration with intelligent AI agents also allows us

What is your favorite aspect of this product?

The main benefit for me is how easy it is to add and organize all our project details and documents in one central location. This is particularly valuable since we work closely with clients. We can create detailed pages that cover every functional and technical aspect of a project. Sharing project files, such as mockups or requirement documents for client approval, is then simple and efficient. In my QA role, Confluence is indispensable because it allows me to organize test strategies, plans, and cases with ease. I can set up a dedicated QA section to outline the entire testing lifecycle. We also document important meeting notes and key point

What do you dislike most about this product?

Since we work with thousands of pages, searching by keywords often produces a lot of irrelevant results. The software also offers only basic advanced formatting options, which can be limiting. Additionally, creating complex tables and writing intricate mathematical equations is quite challenging.

What recommendations would you give to someone considering this product?

Confluence is best for those who are looking for a collaboration tool to create a "single source of truth" for company project documentation. If you are using Jira confluence helps us for project plans, requirements, and documentation directly to development tickets. Its a cost effective tool for all your documentation and collaboration purpose.

What differentiates Confluence from other similar products?

The easiness to share the documents across the organisation is great. Also I like the folder hierarchy and structures.

What is your favorite aspect of this product?

Document folder hierarchy

What do you dislike most about this product?

Initially it was confusing ui. Then it was ok

What recommendations would you give to someone considering this product?

Best document management tool

What differentiates Confluence from other similar products?

Unlike alternatives such as Notion or Google Docs, Confluence is more oriented towards enterprise and structured use. While Notion offers more visual flexibility, Confluence excels in managing large projects and distributed teams, where traceability, permission control and integration with task management systems are key.

What is your favorite aspect of this product?

We can centralize all documentation in one place. In my team, I always had problems finding information: manuals, processes or project notes were scattered among emails and files. With Confluence, everything is organized in spaces and pages that can be edited collaboratively in real time. In addition, the integration with other Atlassian tools such as Jira is excellent, allowing you to connect tasks with documentation effortlessly.

What do you dislike most about this product?

the learning curve can be a bit steep for those unfamiliar with this type of platform. It is not always intuitive to find more advanced features and, in small teams, it can feel more complex than necessary. Also the customization of the page layout is somewhat limited compared to more modern documentation tools.

What recommendations would you give to someone considering this product?

It's a critical tool for keeping the entire team aligned and with quick access to the information they need. It's not the prettiest or simplest platform, but when it comes to scaling projects and ensuring documentation is always up to date and accessible, it more than delivers. I would recommend it especially for organizations that already work with Atlassian and require a solid, collaborative knowledge base.