This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Concur Expense Logo
Concur Expense Logo
SAP Concur

Concur Expense

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Concur Expense
8.1 /10

What is Concur Expense?

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Concur Expense won the following awards in the Expense Management category

Filter By

Concur Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Expense?

10% Negative
12% Neutral
78% Positive

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Fair

Feature Ratings

Average 81

Multi Currency

85

Expense Detail Tracking

83

Single Sign-On (SSO)

83

Receipt Image Submission

83

Expense Policy Aware

82

Desktop Browser Support

80

Approval Workflow

80

Travel and Accommodation Booking

80

Travel Profile

79

Expense Itemization

79

Mobile App or Mobile Browser Support

78

Vendor Capability Ratings

Average 77

Business Value Created

80

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Ease of Implementation

78

Vendor Support

77

Breadth of Features

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

74

Ease of Customization

73

Concur Expense Reviews

Camille C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A good Employee Expense Management Software

Likeliness to Recommend

9 /10

What differentiates Concur Expense from other similar products?

It was using SAP concur that I was able to submit my expense reports for reimbursement to my company. To that end, everything went swimmingly. Similarly, I had no trouble filling out all the fields.

What is your favorite aspect of this product?

Concur's user-friendliness extends to its trip-planning, travel-option, expense report, and online submission functions. Concur keeps track of your shopping habits, loyalty cards, and preferred establishments in a single profile that can be accessed and modified at any time.

What do you dislike most about this product?

When compared to the competition, I would say the UI is hopelessly out of date. The app works well, but I think it might benefit from additional aesthetic polish.

What recommendations would you give to someone considering this product?

Easily manage your trip expenses and be reimbursed with this desktop and mobile software. Concur can be accessed from any location and is compatible with single sign-on software, making it accessible to everyone in an organization.

Pros

  • Enables Productivity
  • Efficient Service
  • Security Protects
  • Helps Innovate

Lauren C.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Great Product!

Likeliness to Recommend

10 /10

What differentiates Concur Expense from other similar products?

I love how easy this application is to use either via Mobile or Desktop. I like to keep up with my expenses using the mobile app and then verify and submit on the desktop version. I have not used another expense reporting application that makes it this easy!

What is your favorite aspect of this product?

I like that it offers both a mobile and desktop version. I like that you are able to have a company card on file to easily book bigger travel like hotels and flights.

What do you dislike most about this product?

I don't like that sometimes the app and desktop version are not synced up. One receipt might show on the desktop but not on the app to the approver.

What recommendations would you give to someone considering this product?

I think Concur is great and I would highly recommend checking out this product for you business!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Generally works well, user interface is clunky

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Includes Product Enhancements

Cons

  • Less Efficient Service
  • Less Effective Service
  • Leverages Incumbent Status

Most Popular Concur Expense Comparisons