What is Cognito Forms?
Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.
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Real user data aggregated to summarize the product performance and customer experience.
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97 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cognito Forms?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Version Management
Security
Field Configuration and Customization
Mobility
Electronic Signatures
State Transformation
Drag and Drop Design
Workflow Automation
APIs and Integration
Data Analysis and Survey Function
Vendor Capability Ratings
Ease of IT Administration
Vendor Support
Business Value Created
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Cognito Forms Reviews
Kristyna B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2024
Very user friendly and customizable
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
The customer service is phenomenal
What is your favorite aspect of this product?
The ease of use and user friendliness
What do you dislike most about this product?
Inability to change the user information
What recommendations would you give to someone considering this product?
If you are looking for an easy to use application for only one specific area this is perfect
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Phil R.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use, and the best form builder
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
Better customization options, including better rules and conditional logic capabilities than other similar products. We have used Cognito Forms to automate our sales order process and we have seen increased efficiency and ultimately profits.
What is your favorite aspect of this product?
Ease of use. We are a small company with no IT staff, and we have been able to create complex forms that collect all the required information from our customers. We have been able to easily set up notifications for these form entries as confirmation emails back to the customer as well as order entries to a shared inbox to our team. All of these aspects are highly customizable and most importantly easy to implement and deploy.
What do you dislike most about this product?
There isn't much to dislike, but one area I think there could be improvement is the viewing/storing of old data (form entries) I wish there was a way to archive data on the back end, so that you could more easily pull up and search old entries without large data sets clogging up the process. I know there are ways around this by creating a duplicate form
What recommendations would you give to someone considering this product?
If you need a solution for collecting and organizing information, Cognito Forms could be a good solution. For my business, with a highly customizable product line, we needed a solution that could use rules to collect and organize that data. Cognito Forms has saved us countless hours of correspondence between our customers as we collect the right data every time the first time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Darren M.
- Role: C-Level
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted May 2024
Brilliantly simplistic but highly advanced.
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
The support is outstanding but this is not clear when choosing the system, not sure how you would communicate this but it almost guarantee’s my ongoing use of the system.
What is your favorite aspect of this product?
The complexity of the field controls made very clear and easy to use. I have some very complex (to me !) calculations and it works perfectly.
What do you dislike most about this product?
There are some very basic fields missing and although I’m told they get put on the road map we have no visibility of that. A public roadmap or “Beta Group” roadmap allows user input and voting to guide best features.
What recommendations would you give to someone considering this product?
You won’t regret it (unless you need a feature that it doesn’t have because you don’t know when/if it’s coming)
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
