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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Sergey G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

ClickUp manages to help management at all times

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

We have capitalized on our daily activities with ClickUp; we are more accountable than before and accurately and precisely determine the processes that have not been done. We have many projects to manage and many that have already been worked on; the results have been interesting. The organization feels secure and confident with ClickUp.

What is your favorite aspect of this product?

Its interface is excellent; support has the best people in charge, no doubt is not solved. ClickUp works with excellence and emphasizes task structure with accountability. It moderates the work very well with a unique look and feel. It works great and has no deployment errors.

What do you dislike most about this product?

I wouldn't say I like that its price increases a little every month; it should be a little more flexible.

What recommendations would you give to someone considering this product?

ClickUp is excellent; it has been very intense in project management, which has given us a constant follow-up of activities. It works very well, and we recognize when any project is deficient. It helps to have a lot of experience in the tasks.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Shaunak P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Must have for a Project Management Need

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup is a web based solution which has more lucid UI than any other project management tool. It helps track time of entire team working on a specific task. Also it helps in maintaining sprint which is not available in other products

What is your favorite aspect of this product?

My favorite aspect in this product is sprint management and task wise watcher, it helps other developers to organize time based priority to task alloted to each

What do you dislike most about this product?

I have to switch from my current working tab to see the current time lapse which is very time consuming sometimes. also it shows all people in list. no provision for selective team members.

What recommendations would you give to someone considering this product?

This product is best for time based task management for website development etc. I highly recommend you to manage your sprints here for clients delivery time management

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Mahek V.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Fantastic tool for project management.

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

There are lots functionalities available in one tool which is not cover in the similar products. Like time tracking, task assignment, create projects and lot more.

What is your favorite aspect of this product?

Assignment of task is very efficient. Drag and drop feature is very useful. Time tracking is awesome for competition of project before timeline.

What do you dislike most about this product?

The mobile application is not good as web. Notification is not accurate and not as per time.

What recommendations would you give to someone considering this product?

I recommend clickup for organization which is managing multiple projects at a time. We can manage the timeline and complete project before time. We can also record a screen using clickup which is also useful.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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