What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClickUp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ClickUp.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
Translation missing: en.product_page.ratings.score 9.2
View ClickUp in this category (opens in a new tab)
Task Management
Translation missing: en.product_page.ratings.score 8.9
View ClickUp in this category (opens in a new tab)
Objectives and Key Results
Translation missing: en.product_page.ratings.score 8.7
View ClickUp in this category (opens in a new tab)
AI Content Creation and Optimization
Translation missing: en.product_page.ratings.score 8.4
View ClickUp in this category (opens in a new tab)
ClickUp Reviews
Justin H.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2022
Easy to use and strong features
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is excellent for project management where collaboration is needed. For me what differentiates them from competitors such as Basecamp, for example, is that they are able to maintain a simple and intuitive user interface without sacrificing a full and robust feature set. This is not an easy task and many products fail to strike the balance.
What is your favorite aspect of this product?
Ease and simplicity of use - our team was able to implement in a very short time period and make meaningful use of the breadth of features. It's enjoyable and clean interface helps you find what you need quickly and collaborate with ease.
What do you dislike most about this product?
There's not much to dislike - previous complaints I had with the product have been addressed with updates, which is also a good indicator of responsiveness to their customer community. I do wish there was a easier set up for a quick-access team chat for intra-office communications.
What recommendations would you give to someone considering this product?
ClickUp would be a great fit if your team needs basic project management and collaboration, but finds simpler products such as Trello or Basecamp to be somewhat lacking in the features you need. Similar to those products, ClickUp is easy to use, but can also provide a decent feature set.
Pros
- Performance Enhancing
- Helps Innovate
- Trustworthy
- Saves Time
Jason T.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Clickup, best tool for my work team
Likeliness to Recommend
What differentiates ClickUp from other similar products?
This is one of the most complete and easy to use software that we have used in our work team. It helps us to complete the assigned tasks, making the project management more organized and the communication between team members more fluid and efficient. Having the Gantt chart at hand always allows us to see how far we have progressed with a project, making it easier for us to streamline it.
What is your favorite aspect of this product?
It is very easy to use; reporting the progress of activities and assignments is very simple. Drag and drop is a plus that makes everyone's life easier. It also has a real time chat that helps us to be always in touch with any inconvenience. The reminders and alarms ensure that we meet the objectives and assigned activities on time.
What do you dislike most about this product?
When a lot of information is indexed, the system tends to become slow. The mobile application does not have all the functions of the web version, so it is not very useful outside the office. Its reports are not very complete, it leaves out a lot of relevant information that is needed to be aware of the project and its progress.
What recommendations would you give to someone considering this product?
Clickup can make all the tasks of the different departments be executed in record time, since it allows you to organize and execute them in an easier and more effective way. Not remembering a task is no longer an excuse, since real-time alarms and notifications allow you to work at the pace the project needs.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Effective Service
Shaunak P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Feature are simply the great for Teams & Projects!
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is a pro-level project/product management SaaS and is trending over every rival because of its focus on Agile and Scrum-based environments of the company. They offer a wide range of functionality from tracking time, project timelines, documentation, and also hiring and analysis. Our admin can actually analyze each minute of our productivity. No other SaaS platform offers such analytics with ongoing and distributed task lists.
What is your favorite aspect of this product?
I and my team use ClickUp in the capacity of Project management, tracking time for developers like me is very easy. It provides the various needful status of tasks such as on-hold, completed, rejected, etc., and it also provides an amazing medium to post comments as a justification for the status. This really makes it extremely easy for managers and team leaders to check on the progress.
What do you dislike most about this product?
I wish I could use the time tracking facility from my mobile application and connect custom domains in free tier plans. While in a meeting with screen share I would refrain myself to open my company-related portals to stop timers when I am not working over that task, anyhow we can edit the time recordings manually.
What recommendations would you give to someone considering this product?
If you are looking for Agile-based project management tools, ClickUp is the right choice for you, with ever-increasing support and community guides you can easily start using this Software.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features