This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Jane P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great software for team managment

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

This program is simple to use and implements simple task managements into your company's workflow. Convenient real-time cooperation with all team members and staff is made possible by a software platform of exceptionally high professional standard.

What is your favorite aspect of this product?

It's easy for everyone on the team to access the same reports and plans, as well as the ability to connect all of the company's software platforms in one spot, all from the comfort of their own desks.

What do you dislike most about this product?

The templates were a bit confusing at first, but after a few days of practice, our team was able to fully utilize all of their features.

What recommendations would you give to someone considering this product?

ClickUp's user interface is one of my favorites because it's simple to use and doesn't appear to be overly sophisticated at first sight. There is a learning curve, but thus far everything has been pretty intuitive.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

David B.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Full-featured product and project management tool

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

While we mainly use ClickUp for it's task and project management features, it is more than that. It can be used build and store documents (contracts, training docs, etc.), set and track goals, and probably much more.

What is your favorite aspect of this product?

Task management

What do you dislike most about this product?

I did not find it as intuitive as BaseCamp and Asana. But know I prefer it over those two.

What recommendations would you give to someone considering this product?

Get a demo and ask for use cases in your particular business or industry.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Security Frustrates

Hamza M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Great price, no struggle at all

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It's quite simple to use and comprehend the flow. I've also utilized different project management software and services. However, they are unable to give a satisfactory user experience and service. Connection concerns, system outages, and implementation issues forced me to switch to Clickup.

What is your favorite aspect of this product?

- Outstanding user experience - 3rd-party tools and services are simple to integrate. - Personalization

What do you dislike most about this product?

One of the disadvantages for me is the lack of a mobile safari version.

What recommendations would you give to someone considering this product?

If you're having trouble using third-party products, having system outages, or not understanding how other tools and services work, you should give it a shot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular ClickUp Comparisons