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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Charles F.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It allows flexible team cooperation

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

All of the templates and their adaptability give a clear picture of the possibilities. Fortunately, the Clickup university and other resources, such as videos, make a wealth of learning readily available. This makes it simpler for me to keep track of the many projects on which my team is currently working, allowing me to better allocate resources and time.

What is your favorite aspect of this product?

Organization of a little project. It sits perfectly in the middle of the two extremes: too basic and too complex. When it comes to connecting chores and keeping track of them all in one location, there is no limit to the possibilities. To have all my work documented correctly, it's nice that you can insert comments and embeds, even Genially.

What do you dislike most about this product?

Even if you think you're on a subpage of a document, it might be difficult to tell. It's difficult to see the differences between two templates with the same name.

What recommendations would you give to someone considering this product?

When it comes to keeping track of everything that is going on in my life, Clickup has been a lifesaver. In comparison to Asana and Trello, it's a lot more feature rich. They offer a lot of cool widgets and connectors in their task tool, which allows for a lot of personalization. It does, in fact, aid in increasing output.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

KayLee W.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"A versatile project management application!"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It is well priced and very easy to use.

What is your favorite aspect of this product?

With this tool, we are able to coordinate the efforts of our digital advertising customers' sales and creative teams as well as the company's digital strategy and strategy. We've been able to avoid a lot of email clutter and unneeded meetings because to the convenience of assigning tasks and informing the team members involved in those projects. Without interrupting another person's work flow, employees may see real-time information shared by others in the company, be tagged in comments, and keep track of future deadlines.

What do you dislike most about this product?

In ClickUp, nothing is lacking, but it is always necessary to do further evaluation and development in order to make it even better. There aren't many products like ClickUp on the market today.

What recommendations would you give to someone considering this product?

Make the most of the platform's tools so that you don't have to jump back and forth between numerous applications.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Kevin G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best project management tools.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp assists me in resolving the issue of having a project scattered over many tools. You don't have to leave the UI to send emails, video chat, or check your calendar using ClickUp. It became the tool that my team and I used to organize our work, backlogs, and sprints, and I even used it for a few reviews because the list view is fairly great. Finally satisfied with the app's performance, other departments in my workplace began to use it as well.

What is your favorite aspect of this product?

ClickUp is excellent for successfully and efficiently managing projects of any size. The benefit of utilizing ClickUp is its mobility and ease; the program is web-based and also has a desktop version. It is so adaptable that everyone may utilize it in a different way. The same list might have many views based on what each team member prefers or requires, it's not just one of the greatest project management applications I've ever used, but it also includes fascinating capabilities that may be used in place of other apps like Slack.

What do you dislike most about this product?

What I dislike about ClickUp the most is that the most wanted function is hidden behind a barrier. The disadvantage of utilizing ClickUp is that you have temporary access to these desired capabilities, get dependent on them, and then discover that you need to upgrade to continue using them. The Android app is a little underwhelming, and the free plan, while better than others, could include 100+ lists. It finally compels you to improve. Furthermore, because the app has so many functions, it might be daunting for new users. Those who are not extremely tech-savvy, in particular.

What recommendations would you give to someone considering this product?

Begin by considering how you and your team operate, and then use the application's flexibility to adapt to that as effectively as feasible. Try ClickUp; the basic functions are free forever. If you believe it is superior than the competitors, I recommend purchasing a plan.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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