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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great resource for managing projects and tasks.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp helps me manage my work, set and monitor objectives and allocate my time throughout the day. ClickUp keeps team members informed of each other's work; we can look back on previous projects and monitor faults and failures, as well as changes to resolve them, all on one platform.

What is your favorite aspect of this product?

I enjoy ClickUp collaboration tool and having all of our teams' work in one spot. These project management tools assist in keeping everyone involved informed and up to date on progress reports. I appreciate the adaptability. Spaces, folders, states, boards, notes, views, and so on. It gives me a lot of leeway in configuring a system that works best for me.

What do you dislike most about this product?

I find the UI to be unintuitive, with several options, buttons and tools crowded into a single screen. When I use it, I notice that my eyes are divorced from everything, and I can only describe one or two buttons that I click vs the other 100 that are pushed. Maybe it's because my ClickUp requirements aren't as complicated as others', but I'm hoping they'll improve and simplify their UI.

What recommendations would you give to someone considering this product?

I would recommend starting with a more simple solution than ClickUp and then going on to something like ClickUp if your company demands surpass that platform. If this is your team's first project management tool, I believe it may be overwhelming.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Natalie L.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

A powerful solution for project management.

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It is rather more complete than asana and Trello for example. Their task tool is incredibly customized, and they have several interesting widgets and integrations. It promotes indeed a better productivity. ClickUp permits a complete organization to figure inside one application. We use the whiteboards and more. Competitors can’t even contend with ClickUp. Monday.com and JIRA don’t have an equivalent wholistic concept that ClickUp does, and they are a really innovative company.

What is your favorite aspect of this product?

I love to own everything centralized, it makes everything very easy. ClickUp with its several choices for visualization helps me avoid jumping from one app to another or having to appear for shady or valuable plugins. The tools i use the foremost are the calendar, lists, docs, time tracking, and goals, and every one packs options that are difficult to seek out even in dedicated apps.

What do you dislike most about this product?

ClickUp looks to have a “do first, fix later” mindset. There are a couple of minor bugs, particularly with consistency and stability, and it’s going to take a while for new options to be ironed out. Regardless, these aren’t large problems for the regular user, and it’s not annoying enough for me to not opt for this product.

What recommendations would you give to someone considering this product?

A powerful tool to assist you to manage projects simply if you’re ready to invest some time upfront.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Holly S.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"ClickUp is spectacular"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp is well priced, feature rich, and easy to use. It is better than other programs.

What is your favorite aspect of this product?

Organization by status and the ability to create columns for specific activities are two features I like. I use the time-tracking tool on a daily basis to estimate project completion times, and I find ClickUp to be a breeze to manage projects with various parties.

What do you dislike most about this product?

ClickUp doesn't have anything that bothers me about it. If I had one request, it would be that the proportion of a target that was completed based on the completion of subtasks. When I've completed a large number of smaller activities yet have a 0% target progress, that doesn't seem quite true.

What recommendations would you give to someone considering this product?

Don't be afraid to go for it! After working with clickup, I can't see utilizing anything else for future projects.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

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