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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Logan S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Project Management Resource.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup is software for managing projects in which several people may work together. The program is intuitively laid up and packed with tools to make your life easier. When compared to similar products, Clickup clearly stands out as the superior solution for organizing projects and coordinating with colleagues.

What is your favorite aspect of this product?

The most useful feature is undoubtedly the availability of convenient shortcuts that can be activated with a single mouse click. As an example, let's pretend we're now inspecting a child task of a larger ticket; in this case, we'd like to avoid having to close the current work, return to the parent ticket, and then manually choose a different child task to inspect. Users can advance to the next activity in the queue by clicking the left or right arrow buttons in clickup. While viewing the board, a user may rapidly add a new task, remove tags from an existing job, or read a work's description without switching views.

What do you dislike most about this product?

I haven't encountered any issues when using ClickUp. It's amazing that all of the features cater precisely to the needs of my team.

What recommendations would you give to someone considering this product?

Whenever we have a project, we create a space for it. We create tasks and subtasks. We assign each subtask to the staff. They can easily log their time. After completing the project, it creates tasks for each support request via email automatically. Moreover, it integrates with a number of other software so that the data flow becomes faster and easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Scott G.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Greater communication and collaboration

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp is used in our office to receive and sort through requests for employee training. The platform helps us track where requests originate from, who gets them, and how many FTEs they get, and it also provides analytics for analyzing the number of lessons taught to different groups of people and the subjects they learn.

What is your favorite aspect of this product?

Although several departments at my company are using ClickUp, it is not being used by everyone. Due to the sensitive nature of PHI and company policy, every ClickUp-using department runs its own instance. Due to the fact that I have not noticed an increase in collaboration inside or outside of my own department as a result of using ClickUp, I am unable to attest to the platform's effect on collaboration outside of my own sphere of expertise. There has been an uptick in the efficiency with which my team manages internal projects, keeps tabs on progress, and shares information.

What do you dislike most about this product?

The "if this then that" function is useful, but I'd like greater flexibility to embed statements or delete components by automating the process, for example by adding the "if not this then that" condition. Adding branching logic to forms could improve them.

What recommendations would you give to someone considering this product?

As long as your entire team is using ClickUp or your team is relatively small and nimble, ClickUp is an excellent project management tool. On the other hand, my much smaller team and I utilize ClickUp to keep tabs on everything from decisions to risks to available resources to the pre-requisite tasks that must be performed before we can begin the main project.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Saves Time

Betania M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Effective task management and organized projects

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It is being used in our operating systems of every work team because it is our complement to create and manage the tasks of our software development cycles as we can also access all its functions from a centralized location, all our projects can be planned in a simple way and we can monitor their progress.

What is your favorite aspect of this product?

Efficient management thanks to exceptional tools that offer so many solutions for needs ranging from employee time tracking to task management and project communication, transparency between departments involved with tasks created and progress review.

What do you dislike most about this product?

We would like an update where a module would allow projects to be created more effectively involving all team members, as well as improve their Java Script programming to make the loading time much faster and with less errors in execution and make the system a bit more automated.

What recommendations would you give to someone considering this product?

With Clickup the processes are approached in the best ways such as managing projects and tasks among several people is easy also to create dashboards and at the levels of conducting meetings with customers and team on a daily or recurring basis is a very effective way by this management software which lends itself to many activities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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