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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

81

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

88

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Synthia M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

To organize your tasks, use ClickUp.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

We enjoy working with it, and when we've invited other businesses to collaborate with us on projects, they've agreed to utilize it after hearing our positive feedback. It's not hard to set up, and it will greatly improve collaboration on your various projects and teams.

What is your favorite aspect of this product?

Since ClickUp is very adaptable, we have been able to design processes that are practical in every department. ClickUp can handle all of the data and procedures for the whole organization, from the back office to the front lines of operations, including the finance department, marketing department, legal department, and everyone in between. frictions.

What do you dislike most about this product?

When you initially look around at all of the possibilities, it might be difficult to know where to begin. However, ClickUp goes above and beyond by offering excellent "Getting Started" papers and videos, and the templates (which are totally configurable) are a terrific starting point as you determine how to integrate ClickUp into your organization, allowing you to use ClickUp to IMPROVE your business processes.

What recommendations would you give to someone considering this product?

This product is tailor-made for the Agile methodology. I haven't tried waterfall, but it could be ok that way as well. The latter presents a hurdle due to the difficulty in properly segmenting the task while yet adhering to the waterfall model (i.e. it will get VERY big and therefore difficult to manage). When using Agile, I still find it necessary to keep an overarching gantt chart active alongside the sprints and manually refer to it. Then, using the gantt chart as a guide, hold workshops to construct the backlog of larger tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iyetunde Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

An important part of my department.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup offers a well functioning mobile app. that let me get work done , assign tasks , follow important work updates etc Being able to use Clickup's mobile application to achieve tangible project functions is commendable for me, as i am well aware from my experience, that project management platforms rarely provide mobile applications that are close in functionality to their desktop or web browser application variant.

What is your favorite aspect of this product?

Clickup makes it straightforward to manage time expended on projects in the workplace, through access to flexible time tracking in-built tools such as Clickapp that assist me to focus more on my assigned project role, thereby improving my time management. I use the Clickapp tracking feature to track time , add notes, set estimates , view reports etc

What do you dislike most about this product?

Newer members to my team have had to undergo a pretty long and cumbersome onboarding process, before they were able to begin using this tool and the same applied to me at the beginning as well . I tend to think there wouldn't be a need for a long onboarding process if Clickup's learning curve wasn't so overwhelming. An interactive instructional walk-through would be helpful too, unfortunately this is not provided by Clickup .

What recommendations would you give to someone considering this product?

I am always seeking to get more work done in the course of getting a software project completed , by spending less time and I think Mindmaze is the software project management platform that best allows me to achieve this.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Amenda J.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Clickup! An intuitive tool for tracking activities

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Click has a straightforward learning curve made for anyone, I started with little to no information about Clickup. In a short period, with the helpful video, we got ClickUp set up efficiently and ready for our team. After a few days of victimization ClickUp, we added more complicated automation to create our work even more efficient. Overall an excellent app to stay on track, and add notes, photos, and times for your tasks and goals

What is your favorite aspect of this product?

It’s wonderful when working on multiple projects at a time, the easiness to access of all of the tasks, the search (might have some AI there), the modern style of the information presented, the clutch removal for unneeded elements, the way you can assign or move a task to a different sprint directly from the ticket, the completion of the missing field, the live-saving of the content on the description or comments, that you may lose if you accidentally close the ticket or move to another page, that’ awesome!

What do you dislike most about this product?

I’m not a fan of UI dialogs. Tickets being in a popup part is erring to escape, closing by accident, and troublesome to share without the context in the background, adding information transfer for (maybe) unnecessary information. Boards take a long to show, simply with a couple of filters. It’s not that simple to form and share a board either.

What recommendations would you give to someone considering this product?

I like being able to prepare my tasks however conjointly view them how I want. I favor the graphs showing task statuses. I favor switching between calendar and task list views. Need identical factor in a Gantt view or swimlanes—you can do that, too. A fantastic tool for visualizing the data you care regarding in a way that’s meaningful to you.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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