This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Philip V.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic project management app!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp continues to impress me with its breadth of features. It's a clear winner for individuals looking for a highly adaptable and customizable project management tool.

What is your favorite aspect of this product?

Hierarchical task structure, Document, Form, and Whiteboard functionality, and a wide range of views and dashboards.

What do you dislike most about this product?

The mobile application is a disappointment. Hard to navigate and slow.

What recommendations would you give to someone considering this product?

Absolutely a great choice. ClickUp will scale to fit your needs as your team grows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kaniaru K.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Agile Project Management and Sprints Management.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Agile Dashboards,Native integrations with Github, GitLab, and Bitbucket No-code database tools Chrome extension for developers Set sprint dates, assign points, and mark priorities to keep everyone in the loop Automate unfinished work into your next sprint Burndown and Burnup charts to track your team’s progress

What is your favorite aspect of this product?

Custom statuses to easily manage the bug-tracking backlog Lots of integration for development, customer feedback Plenty of customization for Agile Dashboards and Sprint Widgets Multiple views including, Gantt, Box, and Kanban

What do you dislike most about this product?

not so sure but customization options can be a little bit overwhelming for newbies

What recommendations would you give to someone considering this product?

ClickUp Sprints help teams manage sprints, automate unfinished sprints, and assign priorities. This tool deserves the five star rating, its just here to make it even

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Adam N.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Simple and organized UI for team projects

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

You can present your information in a wide variety of formats. There is a perspective for both visual thinkers and others who like to work with lists. There are a lot of programs that ClickUp has made unnecessary for me. Tasks could be assigned with ease, internal communication within projects could be streamlined, and specialized views could be made for individual users or groups.

What is your favorite aspect of this product?

The email integration might be strengthened by enabling the auto-population of custom fields. A minor improvement that would greatly enhance the utility. Crush on ClickUp. My team's favorite part of clickup was the kanban view since it allowed us to see everything from a bird's eye perspective all the way down to individual views for each team member and their duties.

What do you dislike most about this product?

As my team expanded and became more distributed, I found it increasingly inconvenient that we couldn't use ClickUp's ticketing system for people outside of the organization.

What recommendations would you give to someone considering this product?

ClickUp has become the hub for organizing my work and personal life. In my experience, it's the best application for getting things done (GTD). ClickUp has completely streamlined my processes and freed up countless hours per week.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Saves Time

Most Popular ClickUp Comparisons