What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Topic Generator
Article Summarizer
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Long Form Content Generation
Customization
Templates
Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Olasubomi O.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2025
chatgpt taking stress off my desk
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
it has a wide range of content generation good customisation style handles files perfectly well has a better interface on desktop the voice and video is also an interesting aspect of the products
What is your favorite aspect of this product?
it has the ability to generate human like textrobotic response sometimes
What do you dislike most about this product?
robotic responses sometimes
What recommendations would you give to someone considering this product?
perfect product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nathaniel A.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2025
A Brilliant AI Assistant That’s Incredibly Helpful
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Jow naturally it communicates. It feels more like talking to a real person than using a chatbot.
What is your favorite aspect of this product?
How effortlessly it understands what I’m trying to say even if I’m not super clear
What do you dislike most about this product?
Sometimes it can sound a bit too confident even when it’s wrong, which can be misleading if you’re not double-checking the information
What recommendations would you give to someone considering this product?
I’d recommend using it as a smart assistant—not a final authority
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Acts with Integrity
ThankGod S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
Smart, Helpful Tool That Boosts Productivity
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is ahead of the game with its natural conversation flow, coding help, content creation, and ability to learn context in real time. It’s way more versatile and human-like than most tools I’ve tried.
What is your favorite aspect of this product?
I love how fast and accurate the responses are. It saves me hours daily on research, writing, and even troubleshooting code
What do you dislike most about this product?
Sometimes, it gives confident answers that turn out to be wrong, so you still need to double-check important info.
What recommendations would you give to someone considering this product?
Try it out for everyday tasks, but don’t fully rely on it without fact-checking. It’s a great assistant, not a replacement for human judgment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
