
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
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1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
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2
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 96%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Bug Detection
Refactoring
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
Also Featured in...
ChatGPT Reviews
Prasad T.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2025
Streamlined, Collaborative and Perfect to everyone
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out for its advanced language skills, ability to handle text, images, and code, personalized memory features, built-in tools like Python and image generation, and strong support for both creative and professional tasks.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its versatility—whether you need help with writing, coding, brainstorming ideas, or learning new topics, it adapts quickly and provides clear, useful responses every time.
What do you dislike most about this product?
The biggest drawback of ChatGPT is that it can sometimes provide confident-sounding but incorrect or outdated information, so users need to verify critical facts independently.
What recommendations would you give to someone considering this product?
If you’re considering ChatGPT, use it as a helpful assistant but verify key info, explore its many capabilities, consider premium features for advanced needs, and stay updated on improvements.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Vikash K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
best AI code generator for daily usecase
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The chatgpt provides a quick accessible interface without even login
What is your favorite aspect of this product?
It stores the previous converstion and give a good limit for characters.
What do you dislike most about this product?
The responses are not up to mark and integration with the compiler.
What recommendations would you give to someone considering this product?
This is go to AI code generator who is starting to use AI
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy

Fabio P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jun 2025
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing