This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Agnoor G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Open AI platform

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

1) Proper records of search history on the platform. 2) Multiple GPTs can be created and shared in one space. 3) Too much options are there based on the requirement to directly pick and research. 4) efficiency is good and can be used in both personal and professional life.

What is your favorite aspect of this product?

Best use case is automation scripting along with voice interface which makes it easier.

What do you dislike most about this product?

Sometimes answers are not accurate they are just copy and paste from one site. Upgraded model is little bit costly to handle than old once.

What recommendations would you give to someone considering this product?

Absolutley helpful and useful in today's era to make work easy and perfect.

Pros

  • Enables Productivity
  • Caring
  • Transparent
  • Appreciates Incumbent Status

Anuruddh S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Accuracy and time efficiency

What is your favorite aspect of this product?

Speed and reliability

What do you dislike most about this product?

If you does not give proper prompt it give wrong result.

What recommendations would you give to someone considering this product?

Simplicity and reliability

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Luke S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

What Can't ChatGPT do??

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT has flawless translation between languages. Has simplified the process in communicating with international clients.

What is your favorite aspect of this product?

The translation. We have used various translation apps and software and we have always seemed to have things lost in translation. However, ChatGPT has mitigated if not eliminated this issue.

What do you dislike most about this product?

Occasionally, if you do not like the first response ChatGPT offers and you try and make your request more specific, it does not follow that command the best.

What recommendations would you give to someone considering this product?

Try the free version and you will fall in love with this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity