This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Harshit A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Most Popular and Creative Generative AI ChatBot.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It provides faster responses which we can even update by updating our previous prompts, wide range of integrations and plugins and new release of ChatGPT's makes it stand out among others.

What is your favorite aspect of this product?

We can switch between multiple models from just a single place based on requirements and the plugins provided are really helpful.

What do you dislike most about this product?

It not works that much well in Hindi sometimes looks like just providing word to word translation without any meaning of a specific sentence in English. Also the token generation limit can be frustrating some times while generating code pieces.

What recommendations would you give to someone considering this product?

It will work much better in programming cases where other models are not able to perform well. If you want a all-rounder you can use it because it's simple to use, comes with a nice UI and pricing is affordable as according to the features provided.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Viktoria J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

No other generative AI tool, comes close.

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

From my organizations trial of various generative AI tools like Chatgpt, I believe where Chatgpt stands out the most is in terms of how easy it is to use. It basically comes primarily as a chat interface and who hasn't used a chat interface these days? Chatgpt's ease of use and intuitive design is currently unmatched by any other generative AI platform.

What is your favorite aspect of this product?

I like that Chatgpt is very vast in terms of the quality of knowledge it possesses. This makes it the generative AI platform to go to, whenever I need to check for plagiarism, edit a marketing template or address any other task , in the course of my day to day work.

What do you dislike most about this product?

With Chatgpt, there is the tendency to get a lot of generic responses and in an handful of occasions , it has simply provided me with faulty information. But then again, it is at its early stages I reckon.

What recommendations would you give to someone considering this product?

For teams seeking a generative AI platform to aid their work, it's a no-brainer for Chatgpt to be at the top of the option list.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Reliable