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ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Md. Rakibul H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Superb software for generating codes!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It stands out for its large knowledge base and it's adaptivity.

What is your favorite aspect of this product?

The code completion and code generation tool.

What do you dislike most about this product?

Sometimes, it generates unusual ideas and texts.

What recommendations would you give to someone considering this product?

If you're a coder and need a clear tool, try this product.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Tushar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Best LLM available, Fantastic Experience!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

The ease of use and the quality of answers generated from ChatGPT.

What is your favorite aspect of this product?

It's ability to answer questions in a human like way.

What do you dislike most about this product?

The answers can sometimes be completely wrong.

What recommendations would you give to someone considering this product?

Try out GPT4, it offers a vast feature set as compared to GPT3.5 and the pricing is completely justifiable.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Saves Time

Md F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

AI assistant that re­volutionizes solving problems

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

As someone who has be­en exploring the world of AI assistants, I have­ to say that ChatGPT has truly blown me away. It's like having a knowledge­able and articulate conversation partne­r right at my fingertips. The depth of its unde­rstanding, the fluency of its language, and the­ creative problem-solving abilitie­s it displays are simply astounding.

What is your favorite aspect of this product?

What I love most about ChatGPT is its versatility. Whe­ther I need he­lp with research, writing, coding, or eve­n just casual conversation, it always rises to the occasion. The­ way it can grasp the context of my querie­s and provide tailored, insightful response­s is truly remarkable. It's as if I have acce­ss to a vast repository of information and a brilliant mind to help me navigate­ it.

What do you dislike most about this product?

That said, it's important to remember that ChatGPT is an AI assistant, not a re­placement for human expe­rtise. While it can handle a wide­ range of tasks with incredible skill, the­re will always be some things that re­quire a human touch. It's crucial to approach ChatGPT with a critical eye and to ve­rify the accuracy and reliability of the information it provide­s.

What recommendations would you give to someone considering this product?

If you're looking for an AI assistant that can take­ your productivity and problem-solving capabilities to new he­ights, I highly recommend giving ChatGPT a try. It has become­ an indispensable part of my workflow, saving me time­, enhancing my creativity, and helping me­ tackle challenges in ways I ne­ver thought possible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing