This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Manuel F.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Versatile and intuitive, but verify critical info

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It provides more coherent and contextually relevant responses, making interactions more intuitive and effective.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its versatility in generating human-like text across a wide range of topics and scenarios. This makes it a valuable tool for everything from casual conversation to professional writing assistance.

What do you dislike most about this product?

The most challenging aspect of ChatGPT is its occasional tendency to produce incorrect or nonsensical answers, especially with highly specific or complex queries.

What recommendations would you give to someone considering this product?

While it is highly capable, always verify the information it provides, especially for critical or detailed inquiries. Its strengths lie in generating ideas, drafting content, and providing quick answers to general questions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Allison H.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use, great resource

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Easy to use and helps with many different kinds of projects

What is your favorite aspect of this product?

Rewriting my content to make it more smooth and easier to understand

What do you dislike most about this product?

Nothing at this time!

What recommendations would you give to someone considering this product?

Absolutely worth it! So helpful for people of all professions

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prabhat S.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Powerful AI with Continuous Upgrades

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

There aren't many alternatives available for it in market so whatever ChatGPT is offering is best in class

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its versatility and adaptability. It can handle a wide range of tasks, from answering questions and providing detailed explanations to generating creative content and assisting with various writing projects. This flexibility makes it a valuable tool for users in many different contexts,

What do you dislike most about this product?

Some times it gives incorrect answer in order to give quick responses. Here is my experience- I asked ChatGPT to count the characters in a string but it gave wrong answer multiple times and upon confronting about the mistake it corrected itself but repeated the same mistake again!

What recommendations would you give to someone considering this product?

To get the most out of ChatGPT, it's essential to maintain a context-based conversation within the same chat session. Here are some key points to consider: -Continue the Same Chat Trail -Provide Clear Context -Iterative Refinement -Clarify and Elaborate -Avoid New Chats for Ongoing Topics

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features