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ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Komal V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

It is very fanfastic product

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It is very uniques,solves all prpblem easily

What is your favorite aspect of this product?

It solves all the error and the functionality

What do you dislike most about this product?

Nothing ,everything is fantastic

What recommendations would you give to someone considering this product?

I will recommend it to wvwryone

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harshil G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Great product with almost accurate responses

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Chatgpt is more precise than other solutions

What is your favorite aspect of this product?

Its minimalism and all required features

What do you dislike most about this product?

The AI responses sometimes are not even related to the questions

What recommendations would you give to someone considering this product?

It is great product just don't rely on it 100%

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Saves Time

.Kim M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Great product. Saves us hundreds of hours in time.

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

ChatGPT is really good and creative writing, includign poems, scriips, and musical pieces. The responses are more human, more unique, more interesting.

What is your favorite aspect of this product?

ChatGPT helps us brainstorm content creation ideas and is often very informative and creative.

What do you dislike most about this product?

ChatGPT sometimes does not understand the question and often thinks a new question pertains to previous questions. It often gives us wrong facts and gets informatition from biased sources.

What recommendations would you give to someone considering this product?

If you new help generating cntent, including creative content, try ChatGPT first. Its fast, easy, and provides lots of good ideas.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Saves Time