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Certinia

Certinia ERP Cloud

Composite Score

7.5 /10

CX Score

7.6 /10

43 Reviews Write a Review

What is Certinia ERP Cloud?

Streamline, simplify, and automate your financial management on the Salesforce platform. Our customer-centric Certinia ERP Cloud software gives you a flexible general ledger, automated billing processes, and brilliant intelligence all in one place.

Company Details

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Awards & Recognition

Certinia ERP Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

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1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

0 Top Rated Capabilities

4 Top Rated Features

2022

Certinia ERP Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Certinia ERP Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Certinia ERP Cloud?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 82

Governance Risk and Compliance

Accounting and Financial Management

Analytics and Reporting

Human Capital Management

Service Management

Supply Chain Management

Job and Project Management

Procurement Management

Industry Specific Capabilities

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Average 80

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Also Featured in...

Core Financial Management

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View Certinia ERP Cloud in this category (opens in a new tab)

Certinia ERP Cloud Reviews

Amy D.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Good product once you learn it!

Likeliness to Recommend

9 /10

What differentiates Certinia ERP Cloud from other similar products?

I'm new to the industry, so this is my first product I've used. It is great, however! Once I learned a lot through the trainings, it was easy to use.

What is your favorite aspect of this product?

How easy it is to use after going through trainings. Highly recommend the trainings to anyone who may be unfamiliar with this product.

What do you dislike most about this product?

How it is not simple to use unless you take the time to learn it.

What recommendations would you give to someone considering this product?

If you have patience and are willing to learn, it is worth it!

Pros

Effective Service
Inspires Innovation
Respectful
Generous Negotitation

Sam H.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Accessibility and usability is great

Likeliness to Recommend

8 /10

What differentiates Certinia ERP Cloud from other similar products?

It fits well within the Salesforce Eco System that allows additional bolt-ons to create one work space for users

What is your favorite aspect of this product?

This allows user training to become easier

What do you dislike most about this product?

We have had to heavily customise most features to work within our business structure what may have seemed like a simple request that was expected as core turned out to be customisation

What recommendations would you give to someone considering this product?

If you have a multi-entity business structure think how users ways of working would be impacted

Pros

Continually Improving Product
Performance Enhancing
Respectful
Client Friendly Policies

Cons

Under Delivered

Steven K.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Operations efficiencies and compliance improvement

Likeliness to Recommend

9 /10

What differentiates Certinia ERP Cloud from other similar products?

It integrates extremely well within the Salesforce ecosystem and provides a great deal of flexibility / customization

What is your favorite aspect of this product?

The customization available to improve the product and meet our unique needs

What do you dislike most about this product?

Some aspects of the product are less focused on in terms of enhancements and improvements but these are generally less significant

What recommendations would you give to someone considering this product?

Take advantage of all the customizable components / automations, which are especially helpful when used with other Salesforce platform products

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Certinia ERP Cloud

What is Certinia ERP Cloud?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

Certinia ERP Cloud Ratings

83 Likeliness to Recommend

1 Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Certinia ERP Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Core Financial Management

Certinia ERP Cloud Reviews

Amy D.

Good product once you learn it!

Likeliness to Recommend

Pros

Sam H.

Accessibility and usability is great

Likeliness to Recommend

Pros

Cons

Steven K.

Operations efficiencies and compliance improvement

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Analytics and Reporting

Human Capital Management

Service Management

Supply Chain Management

Job and Project Management

Procurement Management

Industry Specific Capabilities

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Vendor Support