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Canon Therefore Logo Award Winner Product Badge
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Canon

Canon Therefore

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Canon Therefore
9.0 /10

What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

Company Details


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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

3% Negative
7% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 86

Workflow Process Automation

91

Search

89

ECM Document Management

88

Case Management

87

Web Forms Builder

87

Collaboration

86

Metadata Management

86

File Approvals Esignatures

86

Access Permissions Management

86

Automatic/Template Free Invoice Processing

85

Capture Channels

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

87

Vendor Support

86

Quality of Features

86

Breadth of Features

86

Ease of Implementation

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Availability and Quality of Training

84

Usability and Intuitiveness

82

Canon Therefore Reviews

Liu P.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Scalable and Robust Product

Likeliness to Recommend

9 /10

What differentiates Canon Therefore from other similar products?

User interface and easy to manage

What is your favorite aspect of this product?

easily customizable

What do you dislike most about this product?

lack of support from direct product support to customer and knowledge library

What recommendations would you give to someone considering this product?

companies who would like to initiate digitalization quickly without spending tons of money.

Pros

  • Saves Time
  • Client Friendly Policies
  • Fair
  • Generous Negotitation

Brish Bhan V.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2022

Trustworthy solution and the company to work with

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

More than product, I would like to highlight the level of support that is provided by Canon. They are always there to help and in fact our experience has been great where they have been proactive on every single thing.

What is your favorite aspect of this product?

Ease of implementation Search capability

What do you dislike most about this product?

None as such. Everything is good.

What recommendations would you give to someone considering this product?

Its a investment which will give value.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Graham K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use once setup correctly

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Therefore supports individuals and organisations of all sizes, and industries by making every agreement 100% digital to help lessen costs and improve customer satisfaction.

What is your favorite aspect of this product?

Workflows and the ability to action task on Therefore Go App on mobile phone. Also the ability to have the Therefore Navigator connect this the internet.

What do you dislike most about this product?

Canon MEAP Application on the Canon device

What recommendations would you give to someone considering this product?

Therefore is an intuitive, highly flexible business solution that allows you to securely store, organise, and retrieve any document at any time from any location. Therefore helps to automate business processes and procedures such as invoice approval, employee onboarding, and customer data management for your staff.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Generous Negotitation
  • Security Protects

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

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