What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Real-Time Synchronization
Enterprise Grade Security Controls
Data Loss Prevention
Large File Optimization
Electronic Signatures
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
- Role: Vendor Management
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2020
Easy to use. Good security features. not collabora
Likeliness to Recommend
Pros
- Trustworthy
- Fair
- Efficient Service
- Effective Service
Cons
- Vendor's Interest First
- Inhibits Innovation
- Slower Product Innovation
- Role: Operations
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted May 2020
Big. A great sole storage system
Likeliness to Recommend
Pros
- Helps Innovate
- Includes Product Enhancements
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Less Fair
- Under Delivered
Eric N.
- Role: Vendor Management
- Industry: Gaming and Hospitality
- Involvement: Vendor Management and Renewal
Submitted May 2020
Easy to use, it reduced our cost and time
Likeliness to Recommend
What differentiates Box from other similar products?
The user interface was much easier for us
What is your favorite aspect of this product?
User interface was much easier for most
What do you dislike most about this product?
I love this product
What recommendations would you give to someone considering this product?
You will not be disappointed in their products and service
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
