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Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Enterprise Grade Security Controls

87

Data Loss Prevention

86

Large File Optimization

86

Electronic Signatures

86

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Quality of Features

88

Ease of Implementation

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Shivan y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Diego N.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Your files. Anyware. Securely. Privately.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Its private and secure. It's priced a bit higher than other offerings, but I say is a good investment.

What is your favorite aspect of this product?

I get access to my files anywhere. I have the option of syncing them to the device or access remotely via the cloud. Others can do this, but I trust Box is not tracking me and selling my data.

What do you dislike most about this product?

It really shoud revise its plans and make them more competitive.

What recommendations would you give to someone considering this product?

If you want a robust and independent solution, go with Box.

Pros

  • Performance Enhancing
  • Helps Innovate
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Leverages Incumbent Status

Koutarou K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Using Box for Teams to Boost Collaboration

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box's ability to centralize content from various tools in one place sets it apart and helps avoid information silos. Our teams have the ability to efficiently organize projects using unlimited libraries with custom metadata and taxonomies while maintaining context. With advanced search and filtering, we can quickly pinpoint the assets we need. We prioritize logical structure, active voice, short sentences, verb phrases, grammatical correctness, simple vocabulary, and accessible language while avoiding changes in content.

What is your favorite aspect of this product?

Box stands out from other collaboration tools due to its ability to handle extremely large files and datasets that are critical to software projects. Its confidence in handling large files and its focus on security make it a top choice for software projects. Its features include unlimited version history, external collaborator controls, 100 GB of individual file uploads, and block-level delta sync, which make working with even gigantic code repositories feel light and fast. Furthermore, Box provides robust permissions settings to ensure security.

What do you dislike most about this product?

Box currently offers excellent collaboration features. In addition, by adding developer-specific features such as repositories, code reviews, CI/CD pipelines, and IDE plugins, Box can further streamline software lifecycles in one place.

What recommendations would you give to someone considering this product?

Box provides secure cloud content management purpose-built for technical collaboration at scale, enabling us to integrate large codebases, documentation, specs, and other project files across global teams. This will make Box an even more valuable tool for teams that face challenges in securely and seamlessly connecting global contributors across different tools. With these enhancements, Our workflows have been significantly optimized, resulting in the ability to collaboratively develop higher quality software in half the time. Box has the potential to become a game changer in the industry.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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