What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
88 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Akhilesh D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Great Sharing Feature
Likeliness to Recommend
What differentiates Box from other similar products?
The online file sharing feature is good and we have a better option to control sharing with clients
What is your favorite aspect of this product?
It is a fantastic product and its security features give our business confidence to be in compliance with all regulations we are required to follow.
What do you dislike most about this product?
When there is an outage of Box, it is hard to get any work done because all of my files are within Box. This, thankfully, happens rarely.
What recommendations would you give to someone considering this product?
Check your requirement and features of BOX if it is fulfill your requirement then you can go ahead
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aung Pyae O.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
A reliable and secure Cloud Storage Service
Likeliness to Recommend
What differentiates Box from other similar products?
Automation, Innovation and Security
What is your favorite aspect of this product?
Box offers a lot of functionalities and protection
What do you dislike most about this product?
It's more expensive compared to other Cloud Storage Service
What recommendations would you give to someone considering this product?
Box is a reliable and secure Cloud Storage Service with many app integrations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mercedes A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2024
Box is most things ,a file storage tool should be.
Likeliness to Recommend
What differentiates Box from other similar products?
Box provision for collecting signatures electronically is one of the things, which differentiates it from similar products. I must also point out the enterprise grade-level security provisions that comes with Box , which is essential for safe storage of critical or sensitive work files.
What is your favorite aspect of this product?
The fact that Box allows me share files with non-Box users, without them even needing to have a Box account or access to a Box software. Another important aspect of my experience with Box so far, is the Box relay feature. This feature is critical to our positive experience with Box and we are utilizing it to create and automate workflow processes for streamlined content collaboration and accelerated completion of simple day to day, operational tasks.
What do you dislike most about this product?
No unlimited file versioning option available for users. At the moment , we are limited to twenty-five versions per saved file. Likewise, I sometimes struggle to upload files through the Box app for Android device. This infact is a regular occurrence as I have seen similar complaints on the Box Android app.
What recommendations would you give to someone considering this product?
Accessing critical work files from all locations , through different devices is a critical provision for the day to day operational success of businesses. Box is the tool , I will recommend to accomplish the above.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
