What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Great Integration with Salesforce
Likeliness to Recommend
Pros
- Continually Improving Product
- Effective Service
- Helps Innovate
- Performance Enhancing
Andrea L M.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2020
Safe storage for any work area
Likeliness to Recommend
What differentiates Box from other similar products?
Box differs greatly from other cloud storage platforms because it offers consistent access for all users without the need for an up-to-date mobile app. Some cloud storage platforms force the user to always keep the App updated, otherwise it will not allow access to the cloud. Box offers complete access regardless of whether the App is updated to the latest version, in the same way it will allow the user to access all the stored files.
What is your favorite aspect of this product?
Box allows you to share all types of files with links protected by passwords and also allows you to add additional security to all files stored in the cloud, an encryption key security. I believe that file security is what is most abundant in Box, and what is most important to the platform. I love the security that Box offers me for each document, my business information is completely confidential and the sharing of each of these files must be protected from end to end.
What do you dislike most about this product?
At present, there are no negative factors that I have noticed about Box, this platform is fully functional, has provided me with a high expectation of work and has kept my files safe. I believe it has a lot of potential and that its file sharing has brought me excellent connectivity with my work colleagues.
What recommendations would you give to someone considering this product?
I would recommend this platform for any company or work area because it offers great connectivity in the cloud, it allows immediate accessibility from any device. Box is also capable of offering a very good storage space, without limits, and allows each specific file to have additional security. Without a doubt, it would be the best option to have safe storage at all times.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2020
Slow development, but reliable file storage
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
Cons
- Slower Product Innovation
- Less Efficient Service
- Wastes Time