What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Diego N.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2021
Easy and reliable solution, multiplatform support
Likeliness to Recommend
What differentiates Box from other similar products?
Box is an independent company and they are focused on delivering both reliability and security, I really think this is where they differentiate from the other offerings. The featureset is very rich, from two-way file sync with multiple devices (and platforms) to team collaboration features, Box can easily be used as the only platform for data management, storage and online collaboration for a company.
What is your favorite aspect of this product?
Support and reliability. I never had a shotage since I moved to Box. The two times I had problems (once to recover access to an account and the other time to get the sync software working again on Windows) they were very helpful and proactive.
What do you dislike most about this product?
I am converned Box isn't growing fast/enough to maintain its business model. Considering giants like Google, Apple and Amazon are also in the market of online storage/collaboration, this makes me a bit worried about the future of the software I've grown to rely on daily.
What recommendations would you give to someone considering this product?
It has a free tier so jump right in. You can see how well it all works out and plan your implementation when you move to a paid plan.
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Performance Enhancing
Cons
- Slower Product Innovation
- Charges for Enhancements
- Inhibits Innovation
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2021
Be in control of files and documents anytime.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jackson N.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2021
Best File Sync and Share Software
Likeliness to Recommend
What differentiates Box from other similar products?
This tool is cloud based and comes with all security features. It makes content collaboration a breeze.
What is your favorite aspect of this product?
I have used Box for a long time and it works really well when it comes to content collaboration, that is sharing files across the team. It is also very secure as it is cloud based and also very easy to user thanks to the friendly UI.
What do you dislike most about this product?
No complains about Box. It has been a perfect experience all through.
What recommendations would you give to someone considering this product?
If you want a content management and file sharing tool that won't disappoint, Box is what you need. It is also very secure which is paramount.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
