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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Ross F.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2021

complete information governance

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Cloud-native security protects files and documents. Generation of tasks and assignments. Group chats so that teams are in constant communication.

What is your favorite aspect of this product?

It Is instantly available on the web, mobile or desktop

What do you dislike most about this product?

Technical support varies by customer depending on the subscription plan and account type.

What recommendations would you give to someone considering this product?

A tool for storing and sharing content online. It enables online management of files, documents, presentations, and videos from anywhere

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lisa Z.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Secure collaboration on any device

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Advanced security protocols, complete data governance and intelligent threat detection. Protecting sensitive files in the cloud is made a top priority by this tool. The possibility of editing, reviewing and sharing digital assets.

What is your favorite aspect of this product?

A single workspace for creating to-do lists, generating tasks and assignments to collaborate on documents and leave comments on presentations. Easily e-signing critical business documents

What do you dislike most about this product?

Files need to be moved to specific folders to avoid confusion when accessing project files of any other documents

What recommendations would you give to someone considering this product?

Box makes it easy to securely share files and folders and manage permissions to limit document access with shared links. There are many benefits companies experience when sharing, storing and managing content with Box.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charles C.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

" Online Cloud Filing & Sharing System "

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Ability to to synchronize all documents into cloud. Automatically uploads files from camera roll to cloud storage. Easy access to folders. Simple setting and deployment format.

What is your favorite aspect of this product?

It Allows usere to share large files and share them as well. Box tool has been enabling all to access office documents at comfort of where they are.

What do you dislike most about this product?

Nothing to dislike upon its us ability, it meets all under one roof.

What recommendations would you give to someone considering this product?

I would urge all to embrace use of Box software and experience its greatness. Besides, eradication of traditional inconveniences is assured of.

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Acts with Integrity

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