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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Electronic Signatures

86

Drag and Drop User Interface

86

Data Loss Prevention

86

3rd-Party Integrations

85

Audit Trail

85

Large File Optimization

85

Real-Time Synchronization

85

Mobility Support

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Ease of Customization

86

Availability and Quality of Training

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Anshuman S.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

"Box Review"

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Enabled collaboration and file sharing efficiency while keeping data safe and also file collaboration.

What is your favorite aspect of this product?

Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.) also being a cloud software I can assess to any document online anywhere by just connecting to the internet.

What do you dislike most about this product?

The graphic design of the dashboard should be simpler and more tangible

What recommendations would you give to someone considering this product?

I would recommend this robust and automated platform to all organizations to use as the main storage platform which is providing unlimited uploads and unlimited storage for storing the files document. A secure and safe platform is the plus point of it. It gives a wide platform for keeping everything secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jawahar A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

It is able to manage files, and version control

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

When using Drive, the file may take some time to be reflected even though it has been modified; consequently, it would be ideal if the new data was reflected immediately. Box is automatically versioned. This shows you when and who performed the update, and if you mistakenly modify the file, you can immediately restore it to its previous state. When changing a file, you may also lock it to ensure that the changes do not clash with others. You may also create links to the files so that others can easily share them with you.

What is your favorite aspect of this product?

It is a fantastic tool for transferring enormous amounts of data. It is also quite secure, so you may use it with confidence. Because it is simple to set up and has a large capacity for saving and sharing, you may share large films. The security is first-rate, and it may be shared by several staff. You used to cut things into small pieces to save space when emailing data, but that kind of time-consuming effort is no longer necessary. In recent years, Corona has made it increasingly vital to synchronize assets over long distances.

What do you dislike most about this product?

As the amount of data increases, so will the number of files, and it will be easier to use if the search system, etc., is more extensive in terms of organization.

What recommendations would you give to someone considering this product?

Pricing appears to be cheaper than those of comparable file management services. As a result, it is suggested since it is simple to implement. Even while working from home, it is simple to transmit large capacity commodities such as films. Meetings are easy since sharing and access are simple, even if the venue is not close to where you live or work. Version control of files is no longer a concern, because files can be easily synchronized and managed with each other, and work is more efficient. It also has an excellent file search feature, allowing you to quickly identify what you need among a large number of files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Søren E.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great for collaborating on files

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box has been vital for securely sharing large files with 3rd parties

What is your favorite aspect of this product?

Box is a great cloud based systems for collaborating on files

What do you dislike most about this product?

Slightly pricey for the unlimited storage option

What recommendations would you give to someone considering this product?

Very useful if you get it to integrate with your CRM system

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Caring

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