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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Kanje A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

My Experience With Box

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is a tool meant to boost employees productivity while protecting business valuable data such as document. It also makes content collaboration easy.

What is your favorite aspect of this product?

I like that Box boost employee productivity The software is secure and makes it easy to protect business content With content collaboration is easy.

What do you dislike most about this product?

I have no particular dislikes with box. It is simple and works in a big way

What recommendations would you give to someone considering this product?

If you are considering box, wait no more and deploy it because it will present your business with features that you have always wanted more so when it comes to content collaboration, information protection as well as boost your employees productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

David G.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Favourite tool for files storage.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box ensures offline access to files and documents thus differentiating it from other similar products.

What is your favorite aspect of this product?

It's simple to store and share files with Box. It's simple to manage files. File syncing is another good aspect of this tool. Facilitate ease of quick file search.

What do you dislike most about this product?

Ease of use,ability to integrate fully with other Third-party APIs and user-friendly interface leaves me with nothing negative to comment.

What recommendations would you give to someone considering this product?

For secure files storage and accessibility,Box is the best tool to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Martin M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Manage your files efficiently with Box.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box provides top security for your files thus making it a very secure application for file management.

What is your favorite aspect of this product?

With Box i can easily share my files from anywhere anytime across the world. It is a great cloud storage tool that allows you to store your files safely and securely in the cloud. Box has a responsive design and user-friendly interface which makes it easy to use and learn.

What do you dislike most about this product?

I don't have anything to dislike about Box since it comfortably meets all my requirements. It is a great software for file management.

What recommendations would you give to someone considering this product?

Box is a must use software because it provides top security for your files. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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