What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Jane M.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2021
My insights for Box. Great file management tool.
Likeliness to Recommend
What differentiates Box from other similar products?
What i like most about Box is the transparency of customer support team.. The team behind it is very friendly and helpful. I recommend Box as an excellent and extraordinary solution for file storage.
What is your favorite aspect of this product?
I use Box daily and it has helped me to keep my files safely and securely in the cloud. It has enabled us to easily collaborate with other staffs on files. I like the ability to share large and small files with other staff.
What do you dislike most about this product?
I have nothing to dislike about Box as it meets all my daily needs.
What recommendations would you give to someone considering this product?
Box is a great software for file management. I use it daily and it has been of great help to me and my colleagues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Norah K.
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Aug 2021
Powerful and excellent file storage system.
Likeliness to Recommend
What differentiates Box from other similar products?
I'm a big fan of Box because it enables me to handle all my files carefully and with ease. It allows me and my colleagues to collaborate together on the same document. Again it allows us to create, share and make important updates to team documentation regardless of where you are.
What is your favorite aspect of this product?
Box allows us to store sensitive files in the same place. It allows you to access your documents from anywhere and update them with ease. It makes it easy and fast to share large sized files within seconds regardless of how large they are.
What do you dislike most about this product?
When it comes to my experience with Box, this cloud storage application has really been very pleasing. No dislikes at all.
What recommendations would you give to someone considering this product?
Box makes it easy to share files with external partners and specific folders. I recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Mary N.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2021
BOX... KING OF FILE MANAGEMENT.
Likeliness to Recommend
What differentiates Box from other similar products?
I use Box every day to manage my business and personal files. It allows me to store my files in the cloud without any fear of losing them. Box is simple to implement and set up the account. It is fast to share files safely and securely in the cloud.
What is your favorite aspect of this product?
What i like most about Box is availability of customer support team, i have ever contacted them and they are always available to help. Again, Box does not require any training to get started, it is a lightweight and straightforward solution that allows you to store your business and personal files safely and securely in the cloud.
What do you dislike most about this product?
I have used Box for quite a long time and it has been of great help to me and my colleagues.
What recommendations would you give to someone considering this product?
I recommend Box for file management. It is a very secure application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
