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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Pavan R.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Box. A secure application for file storage.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

A very incredible product for file storage and sharing. I have been a user of Box for more than 3 years and this application makes it easier for me to manage my documents. I like the ability to access my files, update them and share them.

What is your favorite aspect of this product?

I like Box because it easy to use, implement and set up. Again, it allows you to upload your files from anywhere anytime across the world. It is safe, secure and reliable. The availability of customer service is an added advantage.

What do you dislike most about this product?

We have never recorded any challenge since we implement Box. It is a recommendable software for file storage.

What recommendations would you give to someone considering this product?

Yes.. I must recommend Box for file management. Go ahead and implement it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Janet A.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A great and secure box for file storage.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box is one of the best file storage tools that gives you all the services you need in order to manage your files effectively and efficiently. It allows you to store your business and personal files safely and securely in the cloud and it provides top security for your sensitive files.

What is your favorite aspect of this product?

The part i like most about Box is its amazing functionality and performance. It is easy to access, manage files and share them. Box is safe, secure and easy to use.

What do you dislike most about this product?

Until today nothing to mention as a complain about Box since it comfortably meets all my needs.

What recommendations would you give to someone considering this product?

Box is a very secure solution for file storage. I recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Gatatha M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A Fantastic Product At a Great Price

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box is amazing and offers the best features when it comes to sharing content and sync. It is secure and available in both Mobile and web versions

What is your favorite aspect of this product?

The software makes content collaboration easy The sync makes working together anywhere easy The software is secure I like that this tool is not costly

What do you dislike most about this product?

Everything about box is good and no negative experiences yet

What recommendations would you give to someone considering this product?

Box never disappoints regarding security, syncing, sharing and general file management. I recommend it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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