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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Tawanda M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Box makes collaboration with anyone a breeze

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box allows you to share files and collaborate with anyone even those outside of your organization.

What is your favorite aspect of this product?

I like the fact that it is a real-time collaboration tool and the box notes feature is my favorite.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Use Box for easier collaboration with your external stakeholders and partners

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mitchell J.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A more classified tool for online files storage.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box offers great integration with many third-party APIs. Box enables great files sharing. It's possible to access files even when offline with Box.

What is your favorite aspect of this product?

Box keep me more organized on my work and files. It's simple to manage files efficiently with Box. Box syncs files automatically in real-time. Box enables me to restore deleted files. With Box, storing files and documents of large size is possible.

What do you dislike most about this product?

Nothing specific to dislike as Box meets our files storage and sharing needs.

What recommendations would you give to someone considering this product?

It's a fully functional tool for online files storage that anybody shouldn't miss the opportunity to have it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

lopenzi a.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Seamless collaboration, frictionless security.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box is the best so far we've been having around our company, its not complicated at all,its very easy to use,has a very proactive and aggressive customer support team. With Box there has been seamless collaboration-our business depends on collaboration between lots of people from teammates to customers to partners and vendors. Its easy to get everyone on the same page with one place to work together easily on our most important content.

What is your favorite aspect of this product?

I appreciate the simplified workflow,working manually sometimes its very cumbersome process and wastes a lots of hours each and every day,but with Box there is simplified workflow hence time is saved. I like Box offers frictionless security- protects our sensitive files in the cloud which is our top priority. This platform is developed with advanced security controls, intelligent threat detection and complete information governance.

What do you dislike most about this product?

So far so food,i have nothing to say i dislike about this platform since everything has been working so tremendous.

What recommendations would you give to someone considering this product?

I would like to share my sincerity on Box with other potential customers and say that Box is very cost effective and will suite them,its also easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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