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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Carine O.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

BOX is ideal for corporate secure storage

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Today regularly used a considerable amount of data for our job, both inside and outside the company, but I used a high-capacity mailing function or a free storage facility that was difficult to access within the business. Because of these circumstances, I decided that encrypted communication was necessary, thus I invented BOX. Built for business from the ground up. An easy-to-use user interface. This basic history management system may be used by solution administrators. A cutting-edge security system. It is allowed to bring it up. After all, when it comes to working with data in the company, I prioritized the security system.

What is your favorite aspect of this product?

We had to function remotely due to the Covid pandemic, and I had previously used other services, but I routinely handled large amounts of data and found it hard to do so since the capacity quickly filled up. So I received the go-ahead and began using it. I have a company strategy, however, at this price, the unlimited capacity is extremely cost-effective and may be used without concern!

What do you dislike most about this product?

When I provide the download URL, I see that the placement on the other party's screen where the advertisement obscures the download button is not optimal. It is cumbersome to explain each step to the other party since they are unable to locate the download button. You can also examine the data in the hierarchy one by one if you double-click on the ZIP folder, but I don't understand the point because you can't download it all.

What recommendations would you give to someone considering this product?

It is now possible to securely send large amounts of data to both internal and external company members. Furthermore, because the other party may upload the data, data sharing may be conducted only through the usage of BOX, resulting in greater business efficiency. If you need to securely transmit data in a business setting, we recommend BOX. The user interface will be straightforward to use for system administrators. Even when working with enormous volumes of data, such as PSD, files may be transmitted without trouble. Because it is straightforward to communicate instructions with non-team members, instructions may be sent quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammad Abdul H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Collaboration on the go with Box

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Different types of file formats are supported. You can follow the history of each document. Create minutes of meetings, organize evaluations and collaborate on project projects in real time from any device.

What is your favorite aspect of this product?

The best thing I like is the security and compliance that keep your data safe from threats. A user-friendly feature that makes it very convenient for the end user.

What do you dislike most about this product?

Sometime it lags when opening large excel file.

What recommendations would you give to someone considering this product?

Very good for collaboration, should consider if needed.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

Charles K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Box,an intuitive and secure tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

One of the best tools for file collaboration is Box. It is a very secure and safe solution that allows you to manage your files effectively. It allows you to access your files from anywhere anytime and share them securely and safely in the cloud.

What is your favorite aspect of this product?

Box has a very intuitive and user-friendly interface which makes it easy to use and learn. It is a very secure and safe tool since it provides high security for your sensitive files. I like how it is easy and fast to share files. Additionally, implementing Box is extremely easy and fast.

What do you dislike most about this product?

Box is a brilliant and a very secure application for file management. I don't have anything to highlight as a complain about it.

What recommendations would you give to someone considering this product?

Yes,, i highly recommend Box as a great platform for file management.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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