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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Gina C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

" Full Incredibility & Encryption On Your Files "

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Capabilities to save documents on cloud storage and management of all files. Ease of sharing and accessing all files using any device from desktop to Internet enabled phones.

What is your favorite aspect of this product?

It provides single source of accessing file folders any time. Support opening of same file by several users using different devices though.

What do you dislike most about this product?

Box Software suite has it all that we need to manage our files among other documents on cloud, so nothing to complain about.

What recommendations would you give to someone considering this product?

I urge all prospective users to highly understand its vendor's terms and conditions of services then implement Box Software, it will never fail them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anshuman S.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

"Box Review"

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Enabled collaboration and file sharing efficiency while keeping data safe and also file collaboration.

What is your favorite aspect of this product?

Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.) also being a cloud software I can assess to any document online anywhere by just connecting to the internet.

What do you dislike most about this product?

The graphic design of the dashboard should be simpler and more tangible

What recommendations would you give to someone considering this product?

I would recommend this robust and automated platform to all organizations to use as the main storage platform which is providing unlimited uploads and unlimited storage for storing the files document. A secure and safe platform is the plus point of it. It gives a wide platform for keeping everything secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Joseph B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

" Box Software Tool Meets All Under Single Roof "

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Full encryption on your files in access and sharing them any time. All files are coded under single point

What is your favorite aspect of this product?

File collaboration and harmonizing. Possession of advanced features like sync and showcase.

What do you dislike most about this product?

Nothing to dislike because it meets beyond one except.

What recommendations would you give to someone considering this product?

I would recommend it to all those need encryption on filing and sharing file's folders.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

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