What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Caroline L.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Box is about keeping my files safe.
Likeliness to Recommend
What differentiates Box from other similar products?
File security and encryption on the Box platform is top notch . Personally, I can say no cloud storage program comes close to Box in terms of its encryption technology and file security.
What is your favorite aspect of this product?
I like that Box more or less works across all platforms , through which I access it. Whether I am using Box on mobile phone or on desktop, I always get a smooth experience.
What do you dislike most about this product?
There is always this tendency for automatic synchronization to suddenly stop. This has left me having to always continuously check all of my devices, to confirm if their records of my file storage activity is up to date.
What recommendations would you give to someone considering this product?
It obviously has its limitations, some of which are glaring. However, Box more than make up for them in terms the level of security it provides users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Victoria J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Box’ will help you think out of the Box
Likeliness to Recommend
What differentiates Box from other similar products?
The box provides a clear UI, easy integration with your OS, both free and paid versions. It is very useful if you need to share files with you, especially. As it is no small task to share with other people. It’s straightforward when you meet a client or peer using this system.
What is your favorite aspect of this product?
We have chosen Box as a backup and solution Cloud for our company business. The fact that you can browse files directly from your OS as a file folder is excellent - even though it is similar to other services now. What really stands out is the ability to edit Photoshop PSD without downloading it.
What do you dislike most about this product?
Although, the interface is simple and optimized for your seamless operating system yet, the biggest challenge to set up. There seems to be no place to set which documents you would like to make a backup copy of. Somehow, though, things are backed up amazingly. It is unclear how it works. There do not seem to be any documents or tutorials on setting up some backup folders.
What recommendations would you give to someone considering this product?
Examine the case carefully and aggressively. Box failed to meet all of its promises. Apps are not working; the system will not be synced. That is the most important function of the system, if not its intended purpose.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Nia g.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Reliable and a secure file storage platform
Likeliness to Recommend
What differentiates Box from other similar products?
It's very secure ,easy to use across a variety of platforms and has really helped us in promoting collaboration between teams and individuals.so I would highly differentiate it form other similar platforms.
What is your favorite aspect of this product?
It's secure with file storage. Great with content collaboration. Great with workflow automation. Has reasonable price compared with other vendors.
What do you dislike most about this product?
Box is Great,have no dislike towards it.
What recommendations would you give to someone considering this product?
It's one of the best storage application that we have,so you should not ignore it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
