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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Charles K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

My Experience With Box and Why I like It

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

With Box, it's easy to accelerate business processes thanks to the ability to securely access, share, and store business content such as files. It's also cloud based which is a plus

What is your favorite aspect of this product?

I like that Box is cloud based and therefore secure and Scalable. It makes content access, storage, sharing, and management easy. It's so easy to use Box It's a cost effective business solution

What do you dislike most about this product?

Zero complaints about Box. It's good software

What recommendations would you give to someone considering this product?

For business enterprise file sync and sharing, I recommend Box as it offers all amazing features that a business will need to streamline processes

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Kendra Q.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Box stores your files with confidence in the cloud

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

The best software we have used for storing our company's information. It has mobile access so that no matter where I am I can have my files, documents, reports and all the office material at hand and thus speed up my work. Its electronic signature function has made my work much easier, since I can close contracts remotely.

What is your favorite aspect of this product?

It is a very organized and intuitive platform, and although it has many functions and tools, you can access it easily. It has a free version and even a free trial of all its functions. It integrates many applications and programs such as Gmail, Slack, Zoom and more, to make the work more effective.

What do you dislike most about this product?

They can improve in terms of video playback, as it is not compatible with some of the programs. And its size limit for sharing and uploading files to the cloud, is scarce in its free version. It seems to me that it is the best storage software and very secure.

What recommendations would you give to someone considering this product?

I can say that since we use Box in the office, it is much easier to access from anywhere, the information we need to carry out projects and advance tasks, which has saved us a lot of time, which has been used in other activities, so I highly recommend it.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Fola M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

I will pick Box everytime.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box is very secured and its data synchronization feature is the best amongst every file storage platform , I have had the opportunity to use in my short professional career path, so far.

What is your favorite aspect of this product?

I like Box sign. We heavily rely on this feature when we need to collect signatures of select customers digitally . More importantly for me as well ,Box has made it easy to automate simple day to day office task, such as collecting electronic signatures on documents.

What do you dislike most about this product?

Box does not have a native word processor. Interestingly though , we have successfully navigated this obstacle by integrating Box with Office 365.

What recommendations would you give to someone considering this product?

It is the most secured file storage platform, that I have used.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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