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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Mattias S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Safest file storage and sharing option

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Unlike other solutions, Box enterprise file synchronization and file-sharing system provide us with strong access management and connections allowing us to give robust or customized authentication capabilities to our users and coworkers, as well as time-saving advantages like single sign-on, in addition to protecting data leaks.

What is your favorite aspect of this product?

In terms of file sharing, this ideal platform allows us and our team members to collaborate on documents without clogging each other's inboxes with emails while remaining stress-free from manual document management. This not only frees us from email reading and sending fuss but also allows us to avoid having many older versions of the same material cluttering our systems and disrupting procedures.

What do you dislike most about this product?

It was extremely tough to share files and uploading files was also a little time-consuming. People were continually complaining about file links that didn't work. It was also more pricey. Its restricted use case and minimal interaction with iOS also did not appeal to me.

What recommendations would you give to someone considering this product?

The box is excelling and innovating enterprise file synchronization and sharing as a productive and crucial collaboration tool that allows business workers to access corporate files quickly and effortlessly on Desktops, notebooks, phones, and pads and work on them especially when they're on the go.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Anna Rabeeca S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Great Cloud solution for every business."

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box has the best and most user-friendly pricing plans for our business and transactions than any other application or app. They provide us with secure and transparent collaboration with other platforms. They provide us the smooth integration with other agencies and platforms. They have secure and transparent file storage for our data so that we can securely store and manage our data and files.

What is your favorite aspect of this product?

Box has the best and most updated security features that provide efficient security to our files and data which ultimately provide us the confidence to remain in compliance with all the regulations that we are needed to follow for our business and transactions.

What do you dislike most about this product?

Box does not work on the kinder in the android apps we all have. They have very limited functionality in some of the features which are very frustrating sometimes in handling our files and data. File sharing is very difficult and complex with the Box and does not occur easily sometimes. We get Box free from the company but the plans for the starts are expensive and are not cost-effective.

What recommendations would you give to someone considering this product?

Box is best recommended because they have a fast and appropriate speed for the sharing of data and transactions.

Pros

  • Efficient Service
  • Saves Time
  • Respectful
  • Helps Innovate

Brian S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"My Favorite Online File Storage Service"

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Without a doubt, the price is cheaper than other programs.

What is your favorite aspect of this product?

My favorite feature of Box so far has been the ability to secure files. Two-factor authentication and password protection ensure that an intruder into my Box account will be unable to view any of my stored files.

What do you dislike most about this product?

Only rudimentary note-taking features are provided by the box note. Microsoft Word and Notejoy are frequently used note-taking software, yet their features pale in comparison to what's available on this app.

What recommendations would you give to someone considering this product?

Before you use it, give it a go. Using this method, you can see how much space and bandwidth each program consumes, and whether or not you're comfortable with it.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

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