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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Jacob H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

A good partner to turn to for my business.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Indeed, what sets Box apart from other products is the relative simplicity of its use of a graphical user interface. I did not faced any problem in understanding the interface of this platform and soon I was fully utilizing all the aspects of it.

What is your favorite aspect of this product?

The best feature that I have experienced with Box is the security of sharing files with my work team who have helped in the working of projects.

What do you dislike most about this product?

But as much as I enjoy using Box, there is something that I hate: that is when it comes to uploading files, its speed is a little slow, especially when it comes to large documents. On this account, however, I think that the advantages given through the software compensate this small disadvantage.

What recommendations would you give to someone considering this product?

In other words, if any company is in the search for an efficient way of file management then I would suggest to avail Box software. Some of the benefits that may be attributed to its use include; it is relatively easy to use, secure and is appropriate for collaboration purposes and thus can be regarded as the go-to tool for any business .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Almara W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Very convenient application for project files

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

This is my first time using a product like box. The last company I worked for has a partnership with them. So far my experience has been pretty good when storing customer files and folders especially if my desktop doesn't work properly I can go right to the browser and use it for its intended purposes.

What is your favorite aspect of this product?

The interface is really wonderful. It's very easy to use and identify everything.

What do you dislike most about this product?

Nothing at this time

What recommendations would you give to someone considering this product?

No recommendations at this moment but I really do enjoy using this application

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Ka Ho K T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Free and secure storage with Box.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Security and privacy...

What is your favorite aspect of this product?

It is reliable, offers secure hosting almost unlimited.

What do you dislike most about this product?

Box offers almost unlimited free storage to save all the documents you want and much more. In short, Box is one of the storage services that I like the most, it is one of my favorites...

What recommendations would you give to someone considering this product?

It is a reliable option to keep all your files accessible on all the devices you use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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