What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Kate M.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
Box is strong and affordable
Likeliness to Recommend
What differentiates Box from other similar products?
Specifically built for storing and transferring files, Box is best for businesses in need of a document management tool offering a strong workflow automation as well as robust document creation capabilities
What is your favorite aspect of this product?
Box shows outside connections that our team members have been working with, and this provides a top-level view of the individuals involved in our company's work
What do you dislike most about this product?
Advanced security settings such as two-factor authentication and global password resets should be available in all Box's plans from the entry level plan
What recommendations would you give to someone considering this product?
I recommend choosing Box if file sharing and workflow automations are a priority for your business, this is because Box offers robust automations at an affordable price
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Katie T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Great Cloud Service for Organizations of Any Size.
Likeliness to Recommend
What differentiates Box from other similar products?
It's simple to set up sharing and permissions and straightforward to see who has access to which content. Drag-and-drop functionality, upload dialogs, and support for several file formats make Box a breeze. The amount of space I have at my disposal is unparalleled and is thus the most attractive feature. This software goes far above its competitors, thanks to its rich integration and administration features.
What is your favorite aspect of this product?
My favorite feature of Box, a cloud storage service, is the notes feature. As a Box user, I depend on the note feature for collaborative document annotation and revision. It takes a monotonous task like file storage. It makes it simple to discover what I need via clever categorizing of file kinds and using relevant, visually appealing symbols. I also like that it enables me to password-protect my files and uses two-factor authentication.
What do you dislike most about this product?
I can't think of anything terrible to say about BOX, although if pushed, I'd cite the higher price per user. The app makes the uploading process much more complicated than on the PC. The initial setup is the most challenging part. This is the one negative aspect of an otherwise excellent product and a set of features.
What recommendations would you give to someone considering this product?
I can collaborate with others by sharing files, annotating them in real-time, and signing them digitally. A lot of space is included, and you can always buy more if you need it, making this a fantastic choice for storing and organizing your data. I highly suggest that you have many PCs or staff who require access to the duplicate files.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Tanmay G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Simple and Fun
Likeliness to Recommend
What differentiates Box from other similar products?
Box has a tight competition in this space with big vendors lurking to seek the attention of customers, still Box turns out to be a very good product due to its ease of use and connectivity.
What is your favorite aspect of this product?
My favorite aspect about Box remains data security and handelling.
What do you dislike most about this product?
Maybe customer care services in different countries can be improved.
What recommendations would you give to someone considering this product?
Its a green signal from our end.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Security Protects