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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Tracy T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

All rounded file management solution

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

I use Box notes to collaborate with other Box users to annotate and edit documents in real-time. This makes it possible for me to collaborate with coworkers inside and outside of my organization to share ideas and take notes in real time.

What is your favorite aspect of this product?

The fact that everything can be done directly online is what I adore most. I can share files from wherever I'm and doing so will ultimately increase work efficiency. It's a collaborative tool and can seamlessly connect to the company website to enable interaction, and there are no failures or requirements for additional systems to be installed.

What do you dislike most about this product?

The graphic design of the dashboard should be simpler, more tangible, and more adaptable. Box Drive is also difficult to navigate and slow to update. Rather than this, I had no issue with it and I think with a little effort they can easily resolve this issue.

What recommendations would you give to someone considering this product?

In our organization we use it because it provides a secure method for moving data around, it makes it easy for data to be sent from websites without issues, and it also includes a storage system that is both practical and essential. I believe Box is a secure way to sync and share files with others if you are also worried about security then have it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Holly A.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Super easy software for collaborations.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box interfaces with company IT infrastructures and promises to enable secure remote work. Our firm finds that it facilitates effective interaction when receiving and transmitting papers from clients. I am unsure about similarities to other items because I have been using a box for a while.

What is your favorite aspect of this product?

While we are a relatively tiny business, I can easily imagine how a business with hundreds of people might safely share data and interact in real-time using this great platform. Whether I want to access Box from a pc, mobile device, Windows computer, or an iOS device, I always find it simple to use. In addition to file storing, which is Box's major function for us, we also utilize it for interaction and a small amount of process automation.

What do you dislike most about this product?

When numerous people are editing the very same file, the Box application's editor feature occasionally has trouble operating properly. To modify a file, special privileges are needed. There are also relatively few options for uploading documents from Box with some other platform. Additionally, anyone with access permissions can alter or remove the file. By doing this, we risk losing important data and occasionally seeing corrupted files.

What recommendations would you give to someone considering this product?

It also keeps track of revisions, and since links are shared rather than emails of documents, there is no doubt as to which edition of a file we are now viewing. The development history of Box is what I like the most. I can quickly go back to an earlier version of a file if I unintentionally post a newer one. Overall, Box is assisting us in a variety of ways.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John E.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Box Experience and Functionality at Boyd Gaming.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

It has great and robust features that are user friendly end intuitive to use.

What is your favorite aspect of this product?

It has strong and solid security in the cloud

What do you dislike most about this product?

So far so good I have no cons concerning box

What recommendations would you give to someone considering this product?

This is a great tool I highly recommend to non users

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

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