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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Ankush C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Securely access your data from anywhere

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I love the easy and intuitive way to browse and share files, assign tasks and set file expiration dates. This reduces the total number of duplicates. For business, this is the only cloud storage service we have approved.

What is your favorite aspect of this product?

I want to be able to access my data anytime, anywhere, on any device. You no longer need to rely on a VPN or remote connection to your office network. This is effective for our office to communicate effectively when sending and receiving documents from clients. I've been using the box for years, so I'm not sure when it compares to other products. They offer most of the features at a competitive price. I hope it stays as it is. I have also recommended it to many customers for personal storage.

What do you dislike most about this product?

There is no negative feedback about Box. The software is solid and I can only remember one time in the last few years that there was a problem with syncing files.

What recommendations would you give to someone considering this product?

Security and Accessibility of data wherever you go. No one can access my files unless I give them access. Updates happen in real time, making life easier!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Darlene l.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure way to share files

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box facilitates file sharing and offers a shared data storage area. This is highly useful for reducing data and space redundancy when working remotely or offline.

What is your favorite aspect of this product?

The box is very fantastic to have real-time file syncing between all connected devices and accounts. In these days of remote working, it makes team cooperation incredibly effective and we no longer need to send and receive documents as email attachments, which is less secure. Although their support team is helpful in our journey and eager to help us.

What do you dislike most about this product?

When numerous people collaborate on the same shared file, the Box application's editing feature occasionally has trouble functioning correctly. Purchasing box storage is pricey. Competitors, in my opinion, provide cloud storage at considerably lower costs.

What recommendations would you give to someone considering this product?

The box is easy to use for my team and I have been able to solve our difficulties without unnecessary time consumption. With Box Sync, the file icons make it simple to see when your files have been synced to the Box cloud. It's easy to share files with internal or external users. Depending on the security levels you prefer, file sharing includes a wide range of capabilities.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

kanika S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure Sharing Platform

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

it can be securely and easily integrated with other applications.

What is your favorite aspect of this product?

it has large storage limit. it has very simple and easy interface. we can securely share files. we can upload multiple files together.

What do you dislike most about this product?

Large file upload take much time and also sometime it fails to transfer. Transferring to other non box platform is bit tricky,

What recommendations would you give to someone considering this product?

This is one of the best platform for secure and easy file transfer and is much recommended for sharing.

Pros

  • Saves Time
  • Acts with Integrity
  • Generous Negotitation
  • Over Delivered

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