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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Alireza B.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Amazing tool with superior information governance

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box offers a cloud content management service with advanced features for seamless collaboration and efficient workflow management. I easily manage files and users, and collaborate with customers and staff via Box

What is your favorite aspect of this product?

The Box Relay tool allows us to create repeatable processes and automate workflows without the need to integrate a third-party app

What do you dislike most about this product?

Box could offer a simple user interface that’s easy to navigate and allows for first-rate organization

What recommendations would you give to someone considering this product?

Box is a top choice for security-focused businesses. It allows you strict control over all files shared within or outside of your company. Plus, it works across multiple devices and operating systems

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew K.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Stable, dependable and secure

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box offers lots of compelling features and tools for the business, including workflow management, document collaboration, document watermarking, shared link controls, and so much more

What is your favorite aspect of this product?

The desktop application and mobile app make sure that all my files are in sync and within easy reach. Box extends the capabilities of collaborative work and sharing to partners as well as within the company

What do you dislike most about this product?

Permissions on shared links gets complicated at times. We have often shared a link with colleagues only to get a response saying that they can't access the file

What recommendations would you give to someone considering this product?

Box provides an ideal solution for storing and sharing confidential and sensitive data. It is the best cloud storage for business that offers unlimited storage for teams

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rishi R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Slickest and most generous cloud storage provider

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box enables us to freely share and access data at any point in time and from any location which enhances operational efficiencies. Box has done a great job in making a vast amount of storage capacity available

What is your favorite aspect of this product?

Box is both easy to use and inexpensive. It's good for cloud storage and I'm very happy with it. It makes file syncing much faster than its rivals

What do you dislike most about this product?

Limit on size of single upload makes it difficult to upload several videos at once. Limitation on the number of platforms Box can share files with

What recommendations would you give to someone considering this product?

Box helps in promoting collaborative processes and in this case your employees are capable of working from home or abroad. Box enables you to share files with colleagues, assign tasks, and leave comments on someone's work

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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