What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Diego Armando S.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Aug 2024
Excellent cloud storage platform
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
David C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Terrific value
Likeliness to Recommend
What differentiates Box from other similar products?
Box is designed with enterprise needs in mind, offering robust features for large organizations, including advanced security, compliance tools, and administrative controls. This makes it particularly appealing to large enterprises with complex requirements.
What is your favorite aspect of this product?
Box excels in providing comprehensive solutions tailored for large organizations with complex needs. This includes advanced security, compliance tools, and detailed administrative controls. These features make Box particularly well-suited for enterprises that require robust data protection, extensive integrations with other enterprise systems, and customizable user permissions.
What do you dislike most about this product?
What I dislike most about Box is its pricing structure. For some users, especially smaller businesses or teams, Box can be relatively expensive compared to other cloud storage solutions. The cost can add up, particularly if you require advanced features or a high level of storage.
What recommendations would you give to someone considering this product?
Assess the pricing structure of Box and determine if it fits within your budget. Compare it with other similar products to ensure you're getting the best value for the features you need.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason S.
- Role: Operations
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
It works for what it is but can be very unreliable
Likeliness to Recommend
What differentiates Box from other similar products?
It was supposed to be more user friendly and something “familiar” for our users but it was pretty unreliable at times.
What is your favorite aspect of this product?
It had a huge storage space and allowed for a lot of back ups
What do you dislike most about this product?
It did not sync or stuff would have to be re-synced a lot and the software was temperamental about it.
What recommendations would you give to someone considering this product?
Ask if they fixed the syncing issues. Otherwise, it’s okay. Make sure to train your users carefully
Pros
- Acts with Integrity
- Friendly Negotiation
- Respectful
- Client's Interest First
Cons
- Inhibits Innovation
- Less Reliable
- Less Productive
