What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Matthew L.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Great product that is worth the cost!
Likeliness to Recommend
What differentiates Box from other similar products?
It's security ability is the top tier and why we retained Box.
What is your favorite aspect of this product?
I like the ease of navigation.
What do you dislike most about this product?
It takes a long time to reflect closing a doc, when you would be able to move/delete.
What recommendations would you give to someone considering this product?
Get Box! It's great for collaboration and storage.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time
Côme d.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Box offers some unmatched unique qualities.
Likeliness to Recommend
What differentiates Box from other similar products?
Box provides high level security for my department, in terms of safeguarding our saved files from unauthorized access. Not only this , Box integrates with every software I use in the course of my daily work. This enables free flow of files between Box and every software that I use in the workplace.
What is your favorite aspect of this product?
The extensive nature of file sharing on Box, has really appealed to me as a user. Not only can I share any file format through Box, but I can share files with non-Box users as well and they are able to comment , view and download the files without having a Box account.
What do you dislike most about this product?
Although Box synchronization on desktop computer is seamless, it is not the same on the Box mobile platform. I likewise have issues with the limited nature of Box file versioning feature. A major example of how limited Box is in terms of version control, is how I am unable to reclaim files that I mistakenly delete on the Box storage platform.
What recommendations would you give to someone considering this product?
If one overlooks the limited quality of the Box mobile app , I think Box makes up for this shortcoming with provisions like granular file permissions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Almas N.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2023
Fantastic product
Likeliness to Recommend
What differentiates Box from other similar products?
Easy to use and real time synchronization
What is your favorite aspect of this product?
real time synchronization
What do you dislike most about this product?
Integration to Microsoft products
What recommendations would you give to someone considering this product?
I will highly recommend
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Unique Features
