What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Real-Time Synchronization
Enterprise Grade Security Controls
Data Loss Prevention
Large File Optimization
Electronic Signatures
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Jason S.
- Role: Operations
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
It works for what it is but can be very unreliable
Likeliness to Recommend
What differentiates Box from other similar products?
It was supposed to be more user friendly and something “familiar” for our users but it was pretty unreliable at times.
What is your favorite aspect of this product?
It had a huge storage space and allowed for a lot of back ups
What do you dislike most about this product?
It did not sync or stuff would have to be re-synced a lot and the software was temperamental about it.
What recommendations would you give to someone considering this product?
Ask if they fixed the syncing issues. Otherwise, it’s okay. Make sure to train your users carefully
Pros
- Acts with Integrity
- Friendly Negotiation
- Respectful
- Client's Interest First
Cons
- Inhibits Innovation
- Less Reliable
- Less Productive
Jacob H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Aug 2024
A good partner to turn to for my business.
Likeliness to Recommend
What differentiates Box from other similar products?
Indeed, what sets Box apart from other products is the relative simplicity of its use of a graphical user interface. I did not faced any problem in understanding the interface of this platform and soon I was fully utilizing all the aspects of it.
What is your favorite aspect of this product?
The best feature that I have experienced with Box is the security of sharing files with my work team who have helped in the working of projects.
What do you dislike most about this product?
But as much as I enjoy using Box, there is something that I hate: that is when it comes to uploading files, its speed is a little slow, especially when it comes to large documents. On this account, however, I think that the advantages given through the software compensate this small disadvantage.
What recommendations would you give to someone considering this product?
In other words, if any company is in the search for an efficient way of file management then I would suggest to avail Box software. Some of the benefits that may be attributed to its use include; it is relatively easy to use, secure and is appropriate for collaboration purposes and thus can be regarded as the go-to tool for any business .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Almara W.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2024
Very convenient application for project files
Likeliness to Recommend
What differentiates Box from other similar products?
This is my first time using a product like box. The last company I worked for has a partnership with them. So far my experience has been pretty good when storing customer files and folders especially if my desktop doesn't work properly I can go right to the browser and use it for its intended purposes.
What is your favorite aspect of this product?
The interface is really wonderful. It's very easy to use and identify everything.
What do you dislike most about this product?
Nothing at this time
What recommendations would you give to someone considering this product?
No recommendations at this moment but I really do enjoy using this application
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
