What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Nicole H.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2023
Highly safe app when paid.
Likeliness to Recommend
What differentiates Box from other similar products?
Its safety
What is your favorite aspect of this product?
Safe to use with confidential files
What do you dislike most about this product?
Not friendly
What recommendations would you give to someone considering this product?
Examine using other apps
Pros
- Security Protects
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Less Inspiring
Maggie K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
A powerful tool for file synchronization
Likeliness to Recommend
What differentiates Box from other similar products?
By consolidating all of our data into a single location that is trusted by both our team and our business due to the fact that it complies with tougher security regulations, Box is a powerful tool for file synchronization, document sharing, and management.
What is your favorite aspect of this product?
Its capabilities enable productivity and collaboration nearly everywhere, allowing our employees to work alongside us while still having instant access to all of the files we have given them permission to access. The process is more wonderful because of the added refinement added to the folder configurations. I've been seeking an automated process for a while, and I've now discovered one that is end-to-end and contained in a single box.
What do you dislike most about this product?
Although its major flaw is the absence of hybrid or on-premises options, we still use it because of its cutting-edge capabilities even though the maximum size of the data it can handle is 15GB.
What recommendations would you give to someone considering this product?
The unique quality of Box is its capacity to provide users with options, freedom, and security while also providing them with the means to tailor the appearance to their tastes. Due to its affordability, it is the solution that is best for all teams and businesses. It provides the utmost security with all schemes.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Inspires Innovation
Sahil B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
"Box" excels in everything related to file storage
Likeliness to Recommend
What differentiates Box from other similar products?
I store all types of data in Box. I must be able to function efficiently on a daily basis at work. Regardless of my operating system or kind of computing equipment, I find Box to be simple to use and accessible to access across a range of platforms. Box is utilised in the same manner as described above throughout my whole business, as well as for team-based communication and optimising minor workflow procedures in a few departments.
What is your favorite aspect of this product?
In comparison to other retailers, I believe Box has a decent price. It aids in my revising designs in response to team feedback. I may reduce communication when seeking permissions thanks to it.
What do you dislike most about this product?
File synchronisation on mobile applications is more slowly. Large file uploads on Box take longer than they do on any of our backup cloud storage services at work. This, I was told, was brought on by Box's encryption technology.
What recommendations would you give to someone considering this product?
Box is perfect for giving links to clients, encouraging them to preview and download files, and uploading files. For the purposes of transmitting files, it is superior to Google Drive. Both uncompressed and zipped files can be delivered to Box. Since everything happens rapidly, I don't have to wait for other people to download things.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
