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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Rami I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Simple to use!

Likeliness to Recommend

7 /10

What differentiates Box from other similar products?

Box is quite unique as it offers decent file management.

What is your favorite aspect of this product?

The navigation is well designed which makes it intuitive

What do you dislike most about this product?

Limited features. Developers could add more making it more effective

What recommendations would you give to someone considering this product?

It offers a good file management with good GUI however is not the best for most businesses

Pros

  • Performance Enhancing
  • Helps Innovate
  • Reliable
  • Enables Productivity

Costel O.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

High-level secured tool to store and share files

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I compare the list and comes to know that the feature that makes it different is its security feature asfile sharing with various access choices to guarantee that the files are viewed by the appropriate persons only, collaboration tools to increase the productivity and workflow of all the members, and toolboxes that assist in making any necessary changes to any file.

What is your favorite aspect of this product?

Everything in the box is really efficient and unique and according to my expectations, it enables collaboration with multiple team members that streamline the information flow and make simple file sharing so everyone in the organization can access it and work on it behind its technical working. I also like its security which protects our data from unauthorized access.

What do you dislike most about this product?

It can be a little challenging to set different access privileges for unique team members who have access to shared folders. The procedure might be greatly simplified by using tabular entries with separate columns for each access level.

What recommendations would you give to someone considering this product?

I adore the user interface. There are numerous choices for managing version control, sharing, and organizing your files. Box offers a safe, cloud-based platform for organising and storing files, along with cutting-edge security tools and data encryption to safeguard confidential data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Paul M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Never faced any downtime with it

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

The thing that can differentiate Box from other products is its organization; It has a simple user interface and stores all of our data in a well-organized form so we can fetch any file at any time. I also appreciate their search feature because I always found an accurate file in less time.

What is your favorite aspect of this product?

In our organization, I had implemented multiple tools to do secure file sharing but all of them were unable to fulfil my expectations but box is the best file sync and share option that working abilities it's streamlining the way of our work and it is also a platform that enables members to work on files concurrently and automate various workflows, which simplifies the completion of files.

What do you dislike most about this product?

There is nothing about this application that I detest; it is a great online storage option for storing any type of information in a straightforward manner that can be accessed from our computer without any difficulty wherever and whenever I want.

What recommendations would you give to someone considering this product?

According to my experience, Box is the top-notch platform to store and share your files because it always works efficiently so everyone can sync and share files in real time. First consider your requirements then match with its features if you think it's the perfect tool for you then don't miss this chance just give it a shot.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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