What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
88 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Vikas M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2023
Secure file sharing and storage
Likeliness to Recommend
What differentiates Box from other similar products?
Regarding security, it is good to share information seamlessly with customers as a company that handles personal information. It is ideal for exchanging data with external parties. An email may be sent incorrectly due to an incorrect email address, but if you use cloud storage, you cannot log in unless you have the appropriate ID. You can also track who logged in and what files were updated. You can also notify the other person by mentioning the person so that they can notice.
What is your favorite aspect of this product?
As a company that handles a lot of personal information, it is necessary to prevent leakage of personal information, and there are problems, such as errors in file sharing. As it is impossible to see the information, we were able to obtain the security of being less likely to lead to information leakage. While security measures are desired, it is incredibly convenient to exchange almost unlimited data in the cloud within the company and with people outside the company. It's easier to use than the home file service I used before, and it's useful.
What do you dislike most about this product?
An unexpected error occurred when creating a collaboration folder with a customer, but I felt the support system did not know how to fix it.
What recommendations would you give to someone considering this product?
I had problems because I needed to send a large amount of data, over 20 MB of photo images and Excel files, to people outside the company. Still, I learned how to use Box and could easily send and receive simultaneously, which was a great help. It became necessary to check if a particular user downloaded the file in question, and we were able to address such issues quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jilna S.
- Role: Operations
- Industry: Machinery
- Involvement: End User of Application
Submitted Apr 2023
Relatively cheap way of file sharing
Likeliness to Recommend
What differentiates Box from other similar products?
The interface is user-friendly and the option to access files from multiple devices is a huge plus. Control based file access and sharing are possible with Box
What is your favorite aspect of this product?
I liked the easy way of sorting files by date and by folder. It makes work very easy because we can just share a link to a file or folder and other members can access them.
What do you dislike most about this product?
We have voiced our concerns about performance, with most users citing poor upload and download speeds, particularly when working with large files.
What recommendations would you give to someone considering this product?
Box is superb for anyone anybody searching for a distributed storage management. It offers easy accessibility from any internet-connected device.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Albunus M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Secure, reliable and user friendly
Likeliness to Recommend
What differentiates Box from other similar products?
Box helps us protect our valuable information on our employees can have the access
What is your favorite aspect of this product?
With Box you can share large data via a single link
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Go for it as it Is the best
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
