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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Trustworthy
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Drag and Drop User Interface

86

Electronic Signatures

86

3rd-Party Integrations

85

Real-Time Synchronization

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

84

Audit Trail

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Box Reviews

Khushboo Garg G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Secure, collaborative and quick!

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

This software provides ease of work with regular support wherein we can stay connected with people inside and outside the organisation. Secure interface, offers strict data privacy, intelligent threat detections asking with seamless collaborations right from customer to partners and vendors. Work flows faster and regular manual work gets automated and quick by putting AI to work effectively!

What is your favorite aspect of this product?

E-signature, amazing security, collaborations and one strip solution for all services.

What do you dislike most about this product?

There are times when this software shows glitches and doesn't update the original file when some changes are made on cloud!

What recommendations would you give to someone considering this product?

A must subscribe software but one should first try its free version and then buy.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Akhilesh D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Sharing Feature

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

The online file sharing feature is good and we have a better option to control sharing with clients

What is your favorite aspect of this product?

It is a fantastic product and its security features give our business confidence to be in compliance with all regulations we are required to follow.

What do you dislike most about this product?

When there is an outage of Box, it is hard to get any work done because all of my files are within Box. This, thankfully, happens rarely.

What recommendations would you give to someone considering this product?

Check your requirement and features of BOX if it is fulfill your requirement then you can go ahead

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aung Pyae O.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A reliable and secure Cloud Storage Service

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Automation, Innovation and Security

What is your favorite aspect of this product?

Box offers a lot of functionalities and protection

What do you dislike most about this product?

It's more expensive compared to other Cloud Storage Service

What recommendations would you give to someone considering this product?

Box is a reliable and secure Cloud Storage Service with many app integrations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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