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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

84

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Wyatt B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Secure, User friendly, Reliable and Intuitive

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box is very intuitive and User friendly It has the capacity to support files of different formats eg pdf Jpeg mp4 mp3 etc

What is your favorite aspect of this product?

Box has interfaces that make it easier for our employees to upload and retrieve files with ease

What do you dislike most about this product?

Nothing at all we are satisfied

What recommendations would you give to someone considering this product?

Ensure files safety with Box

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lennon H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A Secure Cloud Collaboration Tool

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box has offered us a secure online storage platform where we can safely store our valuable documents It has a user friendly interface that requires little computer knowledge It synchronizes with camera roll to facilitate easy upload and download of the file Large files can be shared via a single link It stores data in an encrypted mode thus protecting the company information from malicious hackers and malwares

What is your favorite aspect of this product?

It is secure and only users with authenticated logins can access the information

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Ensure that the valuable documents are safe with Box

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vipul C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Nice Cloud Storage

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

In comparison to OneDrive, box is actually low cost with same speed and features.

What is your favorite aspect of this product?

Sharing of ppt can be done easily and can be edited on the go.

What do you dislike most about this product?

Not much custom features according to our business needs.

What recommendations would you give to someone considering this product?

Good to have even if you have onedrive.

Pros

  • Reliable
  • Effective Service
  • Acts with Integrity
  • Includes Product Enhancements

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