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BlackBerry Workspaces Logo
BlackBerry Workspaces Logo
BlackBerry Limited

BlackBerry Workspaces

Composite Score
7.6 /10
CX Score
7.8 /10
Category
BlackBerry Workspaces
7.6 /10

What is BlackBerry Workspaces?

In an increasingly competitive business landscape, your organization’s intellectual property and customer data are more valuable than ever. Employees need tools that allow them to collaborate with the confidence that sensitive information will be protected. BlackBerry Workspaces provide the advanced collaboration features and security organizations require. With BlackBerry Workspaces, you stay in control, even after files are downloaded and shared with third parties.

Company Details


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BlackBerry Workspaces Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

79 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlackBerry Workspaces?

6% Negative
2% Neutral
92% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Saves Time

Feature Ratings

Average 82

Drag and Drop User Interface

85

Enterprise Grade Security Controls

85

Data Loss Prevention

84

Access Control and Rights Management

82

3rd-Party Integrations

81

Task Management and Workflow

80

Audit Trail

77

Team Collaboration

77

Mobility Support

76

Real-Time Synchronization

76

Vendor Capability Ratings

Average 76

Ease of Implementation

82

Quality of Features

79

Vendor Support

78

Breadth of Features

78

Business Value Created

77

Product Strategy and Rate of Improvement

76

Ease of IT Administration

75

Ease of Data Integration

74

Availability and Quality of Training

73

Usability and Intuitiveness

73

Ease of Customization

70

BlackBerry Workspaces Reviews

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2023

I loved this older styled product and it just work

Likeliness to Recommend

7 /10

Pros

  • Generous Negotitation
  • Over Delivered
  • Transparent
  • Reliable

Cons

  • Slower Product Innovation
  • Less Effective Service

Subrahmanyam S.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Robust and needs upgrade

Likeliness to Recommend

9 /10

What differentiates BlackBerry Workspaces from other similar products?

Security Focus: BlackBerry, as a brand, has always been synonymous with security. Workspaces offers end-to-end encryption and extensive security controls, ensuring that documents remain secure both in transit and at rest. Document Digital Rights Management (DRM): One of the standout features of BlackBerry Workspaces is its robust DRM capabilities. Users can control who can view, edit, copy, print, and forward documents, even after those documents have been downloaded.

What is your favorite aspect of this product?

Visual Tracking: BlackBerry Workspaces provides a visual dashboard that allows users to see who has accessed a document, what they did with it, and when. This offers unparalleled insights into document access and usage. Integrated Collaboration Tools: While many EFSS solutions offer collaboration, Workspaces integrates secure document editing, annotations, and threaded discussions directly within the platform. Remote Wipe Capabilities: If a device is lost or compromised, Workspaces allows administrators to remotely wipe documents, ensuring they don't fall into the wrong hands.

What do you dislike most about this product?

User Interface: Some users have mentioned that the user interface can be less intuitive compared to other EFSS solutions, leading to a steeper learning curve. Integration with Non-BlackBerry Products: While Workspaces integrates well with the BlackBerry ecosystem, it might not be as seamless with third-party applications or platforms. Price Point: Given its robust security features, BlackBerry Workspaces might come at a higher price point compared to other EFSS solutions, making it less accessible for smaller businesses.

What recommendations would you give to someone considering this product?

Cross-Platform Support: BlackBerry Workspaces offers apps for Windows, macOS, iOS, Android, and web, ensuring a consistent and secure experience across devices. Offline Access with Security: Users can access documents offline, but the security controls remain. For instance, a document with a view-only permission cannot be edited, even when accessed offline.

Pros

  • Caring
  • Acts with Integrity
  • Generous Negotitation
  • Continually Improving Product

Christopher C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2020

Blackberry used in mobile format for Merrill Lynch

Likeliness to Recommend

7 /10

What differentiates BlackBerry Workspaces from other similar products?

Don't know any similar products so I can't comment.

What is your favorite aspect of this product?

Security features.

What do you dislike most about this product?

Cluncky application on Apple products.

What recommendations would you give to someone considering this product?

Try it first and see if it works.

Pros

  • Reliable
  • Respectful
  • Saves Time
  • Performance Enhancing

Cons

  • Less Efficient Service