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BlackBerry Limited

BlackBerry Workspaces

6.3 /10

5 Reviews Write a Review

What is BlackBerry Workspaces?

In an increasingly competitive business landscape, your organization’s intellectual property and customer data are more valuable than ever. Employees need tools that allow them to collaborate with the confidence that sensitive information will be protected. BlackBerry Workspaces provide the advanced collaboration features and security organizations require. With BlackBerry Workspaces, you stay in control, even after files are downloaded and shared with third parties.

Company Details

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BlackBerry Workspaces Ratings

Real user data aggregated to summarize the product performance and customer experience.

77 Likeliness to Recommend

34 Plan to Renew

72 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlackBerry Workspaces?

23% Negative

8% Neutral

69% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Cons

Slower Product Innovation
Commodity Features
Vendor's Interest First

Feature Ratings

Average 74

Drag and Drop User Interface

Team Collaboration

Enterprise Grade Security Controls

Access Control and Rights Management

Data Loss Prevention

Task Management and Workflow

3rd-Party Integrations

Audit Trail

Real-Time Synchronization

Mobility Support

Vendor Capability Ratings

Average 67

Ease of Implementation

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Business Value Created

Vendor Support

BlackBerry Workspaces Reviews

Subrahmanyam S.

Role: Finance
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Robust and needs upgrade

Likeliness to Recommend

9 /10

What differentiates BlackBerry Workspaces from other similar products?

Security Focus: BlackBerry, as a brand, has always been synonymous with security. Workspaces offers end-to-end encryption and extensive security controls, ensuring that documents remain secure both in transit and at rest. Document Digital Rights Management (DRM): One of the standout features of BlackBerry Workspaces is its robust DRM capabilities. Users can control who can view, edit, copy, print, and forward documents, even after those documents have been downloaded.

What is your favorite aspect of this product?

Visual Tracking: BlackBerry Workspaces provides a visual dashboard that allows users to see who has accessed a document, what they did with it, and when. This offers unparalleled insights into document access and usage. Integrated Collaboration Tools: While many EFSS solutions offer collaboration, Workspaces integrates secure document editing, annotations, and threaded discussions directly within the platform. Remote Wipe Capabilities: If a device is lost or compromised, Workspaces allows administrators to remotely wipe documents, ensuring they don't fall into the wrong hands.

What do you dislike most about this product?

User Interface: Some users have mentioned that the user interface can be less intuitive compared to other EFSS solutions, leading to a steeper learning curve. Integration with Non-BlackBerry Products: While Workspaces integrates well with the BlackBerry ecosystem, it might not be as seamless with third-party applications or platforms. Price Point: Given its robust security features, BlackBerry Workspaces might come at a higher price point compared to other EFSS solutions, making it less accessible for smaller businesses.

What recommendations would you give to someone considering this product?

Cross-Platform Support: BlackBerry Workspaces offers apps for Windows, macOS, iOS, Android, and web, ensuring a consistent and secure experience across devices. Offline Access with Security: Users can access documents offline, but the security controls remain. For instance, a document with a view-only permission cannot be edited, even when accessed offline.

Pros

Caring
Acts with Integrity
Generous Negotitation
Continually Improving Product

Christopher C.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2020

Blackberry used in mobile format for Merrill Lynch

Likeliness to Recommend

7 /10

What differentiates BlackBerry Workspaces from other similar products?

Don't know any similar products so I can't comment.

What is your favorite aspect of this product?

Security features.

What do you dislike most about this product?

Cluncky application on Apple products.

What recommendations would you give to someone considering this product?

Try it first and see if it works.

Pros

Reliable
Respectful
Saves Time
Performance Enhancing

Cons

Less Efficient Service

How We Deliver

BlackBerry Workspaces

What is BlackBerry Workspaces?

Company Details

Need Assistance?

BlackBerry Workspaces Ratings

77 Likeliness to Recommend

34 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love BlackBerry Workspaces?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Task Management and Workflow Supports triggers and events for process automation.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Audit Trail View all previous activity including any recent edits and user access.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Mobility Support Software is optimized for mobile usage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

BlackBerry Workspaces Reviews

Subrahmanyam S.

Robust and needs upgrade

Likeliness to Recommend

Pros

Christopher C.

Blackberry used in mobile format for Merrill Lynch

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Drag and Drop User Interface

Team Collaboration

Enterprise Grade Security Controls

Access Control and Rights Management

Data Loss Prevention

Task Management and Workflow

3rd-Party Integrations

Audit Trail

Real-Time Synchronization

Mobility Support

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Business Value Created

Vendor Support